Summary
Work history
Education
Skills
Timeline
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Katie Young

Berkhamsted,Herts.

Summary

I am an enthusiastic and proactive individual with a strong work ethic and experience in retail. I demonstrate a positive and friendly attitude with customers and colleagues alike and have the ability to work both independently and as part of a team as required. I am keen to expand my responsibilities and develop my experience in a wider customer facing role.

Work history

Volunteer Retail Assistant

The Hospice of St Francis Charity Shop
Berkhamsted, Herts.
10.2025 - Current
  • Operate cash desk unsupervised to facilitate cash and card payments.
  • Maintain a clean, organised store and distribute stock.
  • Assist shoppers in finding required products, enhancing their retail experience.
  • Handle customer complaints, resulting in improved client relations.

Education

A-Levels - Biology, Chemistry and Maths.

Ashlyns Sixth Form
Berkhamsted, Hertfordshire
09.2025 -

GCSEs -

Ashlyns School
Berkhamsted, Hertfordshire
09.2023 - 06.2025

Skills

  • Positive and friendly attitude
  • Retail, cash handling and returns experience
  • Approachable demeanour
  • Proactive learner with ability to work in a team or unsupervised if required
  • Strong work ethic
  • Volunteer for numerous school activities including running Science Club for lower school pupils, Senior Prefect role and assisting with school open days
  • Developed communication and problem solving skills whilst completing Silver Duke of Edinburgh Award


Timeline

Volunteer Retail Assistant

The Hospice of St Francis Charity Shop
10.2025 - Current

A-Levels - Biology, Chemistry and Maths.

Ashlyns Sixth Form
09.2025 -

GCSEs -

Ashlyns School
09.2023 - 06.2025

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Katie Young