Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Katie Thomas

Barnetby le Wold,North Lincolnshire

Summary

Dynamic professional with extensive experience in customer service and hospitality .proven ability to enhance operational efficiency and deliver exceptional service . expertise in mixology and managing high volumes bar operations . committed to team work and achieving organization goals

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

Mixologist

The Vault
Brigg, North Lincolnshire
2025.08 - Current
  • engaged with customers to identify needs and enhance overall service experience
  • manage complaints with calm, clear communication and problem solving
  • collaborated with team to exceed performance targets through effective teamwork
  • demonstrated consistent hard work and dedication to achieve results and improve operations
  • coordinated schedules to ensure timely service delivery and operational efficiency
  • enhanced working relationships by participating in team building activities

waitress and barista

the cross keys
Grasby, Lincolnshire
2023.08 - 2025.08
  • Facilitated timely service delivery through efficient food preparation.
  • Maintained comprehensive knowledge of menu items for accurate order taking.
  • Promptly addressed customer queries to enhance satisfaction.
  • Accommodated special dietary requests to improve dining experience.
  • Ensured cleanliness by clearing tables of used crockery and glassware.
  • Resolved guest complaints in collaboration with kitchen staff and management.
  • Polished glassware and cutlery to ensure pristine presentation.
  • Checked IDs to verify age before selling age-restricted products.

Education

Btec - gcse maths , art ,childcare level 2and 3

john Leggott college
Scunthorpe, North Lincolnshire
2022.09 - 2025.07

GCSEs - english maths science history and spanish and dance

outwood academy foxhills
Scunthorpe, North Lincolnshire
2017.09 - 2022.07

Skills

  • Multi-Tasking capability
  • Cash handling experience
  • team building and coordination
  • problem solving and decision making
  • time management ad scheduling
  • order fulfillment and inventory control
  • hygiene and health compliance
  • menu expertise
  • cleaning and maintaining all standards

Affiliations

  • drawing in different art styles to one day be a tattoo artisit

References

References available upon request.

Timeline

Mixologist

The Vault
2025.08 - Current

waitress and barista

the cross keys
2023.08 - 2025.08

Btec - gcse maths , art ,childcare level 2and 3

john Leggott college
2022.09 - 2025.07

GCSEs - english maths science history and spanish and dance

outwood academy foxhills
2017.09 - 2022.07
Katie Thomas