Katie Stevenson
Shepshed,Leicestershire
Summary
Offering strong leadership potential with background in team coordination and activity management. Knowledgeable about fostering teamwork, communication, and problem-solving in dynamic environments. Within my role I have also gained knowledge in money handling and cash office procedures, resolving pay issues and assisting in store with understanding of new system rollouts. Ready to use and develop leadership, organisational, and interpersonal skills in a new role.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Team leader
ASDA
Shepshed, Leicestershire
03.2023 - Current
- Evaluated team performance and provided constructive feedback to encourage professional growth.
- Coordinated daily tasks, ensuring smooth workflow within my team.
- Resolved conflicts effectively, promoting harmony within my workforce.
- Encouraged open communication, fostering a positive work culture.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Delegated tasks to make best use of individuals' skills.
- Followed opening, closing and shift changeover procedures for seamless operations.
Shop floor assistant
ASDA
Shepshed, Leicestershire
12.2016 - 04.2023
- Assisted in maintaining cleanliness and organisation of shop floor environment.
- Helped in receiving and sorting deliveries to ensure proper stock placement.
- Engaged with customers to provide assistance and enhance their shopping experience.
- Contributed to inventory management by assisting in stock checks and replenishment.
- Managed till operations efficiently with minimal errors.
- Organised product displays attractively, enhancing store aesthetics.
- Handled customer queries promptly for increased satisfaction levels.
Education
A-Levels -
Hind Leys Community College
Shepshed 08.2014 - 08.2016
GCSEs -
Hind Leys Community College
Shepshed 08.2012 - 08.2014
Skills
- Decisive decision-making
- Delegation mastery
- Knowledge sharing
- Communication excellence
- Goal setting expertise
- Policy implementation and enforcement
- Tolerance and patience
- Stock management
- Issue resolution
- Employee coaching and mentorship
- Employee performance reviews
Affiliations
- A regular attendee of Rugby and Football matches particularly in Leicester.
- Avid concert goer seeing a variety of different artists.
- Enjoy playing a range of different video games at home in my down time.
Certification
Accredited Personal License Holder (ALPH).
A full UK Driving License.
Timeline
Team leader
ASDA
03.2023 - Current
Shop floor assistant
ASDA
12.2016 - 04.2023
A-Levels -
Hind Leys Community College
08.2014 - 08.2016
GCSEs -
Hind Leys Community College
08.2012 - 08.2014