KATIE STEPHENS
Bridlington,East Riding of Yorkshire
Summary
Experienced hospitality professional with three years in the industry, adept at engaging with diverse clientele. Studied in South Korea, gaining invaluable cross-cultural communication skills through volunteer English teaching. Committed to continuous improvement and knowledge enhancement.
Overview
4
4
years of professional experience
Work History
Study Abroad
South Korea
08.2024 - 07.2025
- Performed communication tasks to assist those with a language barrier.
- Demonstrated flexibility and openness while transitioning to diverse environments.
- Engaged in activities that challenged my comfort zone.
Housekeeper
Marton Grange
Bridlington
07.2021 - 08.2024
- Managed tasks and responsibilities during peak periods, maintaining high standards of cleanliness and guest satisfaction.
- Prepared rooms for events and gatherings, creating welcoming environments for guests.
- Assisted in orientation and training of new housekeeping employees.
- Hardworking and service-driven with great organisational and time management skills.
- Collaborated with team members to ensure seamless project execution and task completion.
Education
BSc Degree Title - Korean, Intercultural Communication and Linguistics
York St John University
York07-2026
A-Level -
Scarborough Sixth Form College
Scarborough06-2022
GCSE -
Headlands High School
Bridlington03-2020
Skills
- Customer service
- Organisational skills
- Reliability
- Team collaboration
- Adaptability to change
- Time management
- Employee training
- Problem resolution
Languages
Korean
Upper Intermediate
B2
Interests
- I am an avid reader who reads around 2 to 3 books on average a week
- I read mainly romance, fantasy, thriller/ mystery and mangas but I am always open to trying out new books or genres
Timeline
Study Abroad
South Korea
08.2024 - 07.2025
Housekeeper
Marton Grange
07.2021 - 08.2024
BSc Degree Title - Korean, Intercultural Communication and Linguistics
York St John University
A-Level -
Scarborough Sixth Form College
GCSE -
Headlands High School