Katie Shatwell

Within this new role I hold the responsibility of completing, reviewing and signing off payrolls and other workload.

Completing:

• I still process 3 of our largest payrolls across the UK, Singapore and Dubai. This involves collecting all the relevant data for our complex pay structure in a organised way, easy for the payroll manager to review.
• I complete and take ownership of submitting the monthly pensions in the UK and Dubai DEWs submission.
• For all of our payrolls we complete a reconciliation file, this shows the pattern month on month relating to employee costs which is then given to the Finance team. We also use the reconciliation file to ensure the deductions taken to bring the gross pay to net pay is all correct.
• Calculating and processing P11D forms at the end of the tax year for our employee's and presenting the calculations to the Payroll Manager and Head of Finance

Reviewing:

I now hold the responsibility to review all other payrolls which are completed by our apprentices and provide constructive feedback where necessary. These payrolls are located in the USA, Netherlands, Hong Kong and Australia.

Besides the day to day payroll processing, our other team members will process ad hoc tasks such as leaver calculations and queries from employees. I am responsible of reviewing the calculations ensuring they are correct before sending them to our HR team. I also review email responses going back to employees and provide feedback on how to improve the responses going forward.

Signing off payrolls:

Our payroll provider ADP process and provide the gross to net reports in which we will reconcile based on our own gross pay calculations. Our pay structure is complex so we must ensure all pay elements are processed correct. Therefore, I will review each gross to net for each payroll to ensure the pay matches our internal calculations.

Once I am happy with this, I will sign this off with ADP and then provide further instructions to our Finance team and tell them when payment needs to be made and on which date. This will also include providing any new bank details employee's have sent to us.

Within this role I have also taken on responsibility and leadership in absence of the payroll manager. I will manage payments and approvals, ongoing payrolls and day to day tasks within the team. Since taking this on, I have gained a trusting relationship with senior members of the Finance and HR team who have given feedback I am a trustworthy and reliable employee.

• This was my first job role within the global payroll industry.
• My week would entail processing the gross payments of our complex pay structure payrolls for the below locations: UK (North and South), Singapore, Hong Kong, Dubai, Netherlands, Australia.
• This would then follow on to me uploading and communicating with our outsourced payroll provider ADP to generate the monthly reporting files.
• I would also be in communication with our employee's through a Ticketing system to help assist with any queries they had.
• With my experience in Bureau payroll, I was capable of helping and solving queries without the necessity to contact our payroll provider ADP.

• Process weekly and monthly payrolls for over 130+ clients using the well known payroll system IRIS/ Earnie Payroll in a timely and accurate manner.
• I have experience with processing payrolls for directors only to 400+ employee's.
• Within the process, this consists of running payslips, payroll summaries, pension summaries, month end and year end reports and communicating efficiently with third parties and clients when needed.
• I would process weekly and monthly pension submissions for our clients to a wide range of pension providers on behalf of the client.
• I am capable of calculating manual payslips from gross to net and calculate breakdowns if requested for other payments such as sick and maternity/paternity pay.
• Every day there is communication with the client whether this is queries of my own when it comes to processing the information they have sent to us or if it is questions of their own.
• We get a lot of questions in relation to how to amend salaries if pay day has passed and how we can rectify this for them.
• Clients may not have full understanding of how their payroll works so the communication we have to help them understand is crucial.

• Started as a retail assistant, my main tasks consisted of Organising the shop floor and unloading new stock onto the shop floor and collaborating with other staff members to make sure tasks were completed efficiently.
• Serving customers on the tills and assisting with any questions or queries they had.
• Helping customers find the right items within the store or contacting other stores to see if the relevant item was in stock.
• 6 months in I worked my way up to becoming a 'key holder' (supervisor) which in addition to my other tasks consisted of leading shifts by myself, administrate jobs to staff throughout the day/night, cashing up the tills at the end of the day, opening up the store and locking up.