KATIE POWELL
Sydney
Summary
Motivated sales professional with 3+ years experience, a proven record of learning customer needs, and upselling skills to meet sale targets. Im committed to strengthening customer experiences with positivity and professionalism when answering questions and processing sales. As a hard working and honest individual I am always willing to learn new skills.
Overview
10
10
years of professional experience
Work History
Retail Sales Assistant
Clarks Shoes
11.2022 - 11.2023
- Company Overview: Well known shoe brand
- Serving as a sales assistant for the well known shoe brand Clarks, I actively engaged with customers, providing expert advice and personalised solutions to meet their unique needs
- Extra training was required for me to be able to fit shoes for babies, children and young adults enhancing my knowledge in this field
- Central to this role was answering customer questions about products, help locate merchandise and promote key items
- I was trusted in opening and closing the store independently and managing the cash register after shifts
- Additionally, I used in-store systems to locate inventory and place orders for customers
- Well known shoe brand
Retail Sales Associate
Ecco Shoes
03.2024 - 06.2024
- My role at Ecco shoes in Melbourne required me to greet and help customers with product questions, selections, and purchases.
- I was required to maintain a clean and organised store environment, enhancing the overall shopping experience for customers.
- I helped customers complete purchases, locate items, and join reward programs.l
Online and In-store Retail Sales Assistant
TN Powell The Jewellers
07.2020 - 12.2024
- As a key stakeholder in both the online and in-store platforms TN Powell The Jewellers, I have been lucky to gain exposure to operations and functions from both sides of the business
- A key aspect to my role was uploading product listings with descriptions and high-quality images to the website
- This further included corresponding with online customers to address questions or complaints about products, shipping methods, handling returns professionally and maintaining positive relationships with customers
Online Business - Self Employed
KatieGraceJewellery
09.2022 - Current
- Due to my knowledge and passion for the jewellery industry I set up an online shop selling sterling silver earrings
- This required full independence in all aspects of the venture
- I was responsible for producing product listings with high quality descriptions and appealing images, ensuring all sales were posted out to the customers on time and creating a social media presence (Instagram: kateigracejewellery)
Bartender
Hap Solutions
06.2022 - 08.2023
- During my time at Hap Solutions I worked as a bartender for three UK festivals over the span of two summers
- This was a very fast pace working environment where there was always something to do such as serving customers, replenishing stock inventory, organising ques, keeping the bars presentable and making an array of drinks
Cheerleading Coach
Maximum Cheerleading Club
01.2015 - 01.2019
- I am a qualified cheerleading coach and in my time at maximum cheer I coached children ranging from the ages 4-11
- I was responsible for teaching pupils competitive cheerleader skills and routines which prepared them for events/competitions
- This required me to teach cheerleaders safe stunting and tumbling techniques through demonstrations
- I promoted stretching and proper form to help athletes safely build strength
Education
Bachelor of Arts - Sociology
University of Liverpool
Liverpool06.2022
High School Diploma -
Wilmslow High School
Wilmslow07.2019
A Levels - Media studies, Sociology
Wilmslow High School Sixth Form
Wilmslow06.2019
Skills
- Microsoft Office Suite
- Powerpoint
- Excel
- Word
- Outlook Email
- Time management
- Customer Service
- Relationship Building
- Cash Handling
Timeline
Retail Sales Associate
Ecco Shoes
03.2024 - 06.2024
Retail Sales Assistant
Clarks Shoes
11.2022 - 11.2023
Online Business - Self Employed
KatieGraceJewellery
09.2022 - Current
Bartender
Hap Solutions
06.2022 - 08.2023
Online and In-store Retail Sales Assistant
TN Powell The Jewellers
07.2020 - 12.2024
Cheerleading Coach
Maximum Cheerleading Club
01.2015 - 01.2019
Bachelor of Arts - Sociology
University of Liverpool
High School Diploma -
Wilmslow High School
A Levels - Media studies, Sociology
Wilmslow High School Sixth Form
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