Waiter/Bartender
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Refused drinks service to guests without appropriate proof of age.