Summary
Overview
Work history
Education
Skills
Websites
References
Timeline
Generic

Katie Pocock

Thatcham,Berkshire

Summary

An authentic, energetic and seasoned Brand and Marketing leader with a passion for people. Expertise in B2C and B2B and across marketing disciplines. Demonstrates proficiency in brand system development and relaunch, creative effectiveness, and customer and competitor insight. Skilled in digital marketing, media planning, influencer strategies, AI applications such as ChatGPT, and major programme leadership. Adept at driving transformation through leadership and people management while ensuring effective budget oversight. Committed to delivering impactful marketing strategies that align with organisational goals and foster growth.

Overview

28
28
years of professional experience
2007
2007
years of post-secondary education

Work history

Head of Brand

PwC UK
Thatcham, Berkshire
02.2025 - Current



Lead the UK Brand team of 7, including 4 Senior Managers on Brand Strategy, Insight and Measurement, Brand creative experience, Brand Governance and Education and Brand activation.


UK Territory lead, playing instrumental role in the Network Brand Leadership team to develop the new PwC brand strategy and refresh which launched April 2025 as well as operating model transformation planning.


Responsible for integrated Brand positioning campaigns to increase share of voice, drive brand consideration for master brand and tech services.


Responsible for brand management and operations - consulting with and servicing the UK firm on their branding needs.





Business Senior Marketing Manager

Three UK
01.2020 - 09.2025
  • Ownership of the Business marketing plan, £4m budget and KPIs to drive aggressive business market share growth.
  • Working with Propositions and Trading, ensuring plans align to commercial and customer priorities and are reviewed on a quarterly and annual basis.
  • 300% base growth achieved within 18 months amidst the pandemic.
  • Responsible for overseeing all GTM activity delivered through business campaign teams, owned channels channel engagement, sales, partners, large business.
  • Rapidly developed and launched value propositions driving growth.
  • Leading the marketing requirement definition for major digital transformation programme and attend decision board.

Head of Marketing - Consulting Line of Service

PwC UK
London
09.2021 - 02.2025
  • Strategic positioning: cultivated strong relationships with Senior Partners and led the Consulting Marketing team to implement strategic marketing for key transformation propositions across paid, owned and earned media channels, increasing service awareness by 30% and supporting double-digit revenue growth.
  • Innovation in Thought Leadership: Developed and executed the CMO Study campaign, achieving 2.2 million impressions and 170 marketing qualified leads, positioning PwC as a leader in share of voice within CMOs from 12% to 19%. Initiated and led the successful launch of the UK Cloud Survey, resulting in £11 million pipeline and £3 million revenue, through effective stakeholder management and expertly aligned messaging strategies with global objectives.
  • Influencer marketing: Pioneered the Top Voices advocacy program to enhance brand presence through social media with a cohort of selected experts achieving a 33% increase in campaign impressions and significantly exceeding media value projection with negligible cost. This paved the way for an expansive programme.


Senior Brand and Marketing Consultant

Wit and Wisdom Marketing Ltd
01.2017 - 01.2020
  • Having left Vodafone, I established my own business and sought freelance work.
  • Consulted within Three Wholesale between June 2019 to March 2020, working internally and with strategic MVNO partners.
  • Responsible for Partnership marketing planning and activities spanning lead generation, social marketing, events and corporate communications.
  • Launched the new Wholesale brand, Linkedin site and was asked to lead the 2020 Indirect Business marketing strategy designed to grow wider business market share.
  • In June 2017, approached by the Enterprise Partner Services Team at Vodafone to redefine the Partner Programme proposition, digitise their channel and develop a communications strategy that would re-engage their Partners.
  • Re-developed the Vodafone Partner Programme proposition to meet the changing needs of Partners and customers. Included insight work, structural simplification and communications plan to reposition and engage.
  • Strategized and delivered digital transformation across the Partner Programme including a new digital platform including marketing and partner enablement, comms, training and social amplification.
  • Covered the client’s Programme leadership role directly June to November 2018, due to extended leave, and managed the programme of 140 Partners (25% of Vodafone Enterprise revenue).
  • Partner proposition strategy commended by the Partnerships Sales Director at end of presentation session.
  • 98% Partner adoption of the new Programme digital platform increasing customer engagement and facilitating growth.

Vodafone Enterprise Brand and Marketing Lead

Vodafone UK
01.2015 - 01.2017
  • After gaining experience in the business brand team, became responsible for major campaigns.
  • Responsible for campaigns to improve brand consideration.
  • Led a matrix team of internal and multiple agency employees to create outstanding marketing plans and campaigns.
  • Developed £2m media partnership “Business Made Simple” with The Guardian. Included negotiation, editorial content strategy for amplification across national press, digital hub and social channels and regional events.
  • Delivered “Ready for Anything” brand repositioning campaign with integrated demand campaign. Drove high reach, engagement and doubled broadband sales. Brand consideration rose significantly +3%.
  • Business Premier campaign pushed new boundaries in digital - first UK B2B use of Facebook’s new canvas format, effective use of search to underpin entire campaign, generating large increases in generic terms, 15% call over-delivery, 20%+ retail footfall increase, and campaign drove 2% increase in overall brand consideration and generated 50% of new business leads. Shortlisted for Best Integrated Campaign of the Year 2016 Search UK awards.
  • Delivered Vodafone’s first cross-segment roaming advertising campaign included content marketing partnership with The Telegraph increased brand consideration and intent to purchase significantly. Campaign recognised by Vodafone Group as best practice and first UK campaign rolled out globally. 30% increase in roaming usage frequency and volume and generated new business worth £750k.
  • Created and delivered the Vodafone One Net Enterprise Cloud digital-only campaign to C-suite in February 2015. Delivered £9 million sales revenue within 3 months with £15m AOV into pipeline.

Small Business Team Manager

Vodafone UK
01.2013 - 01.2015
  • Owned the marketing communications calendar and management of all small business communications with £2m budget.
  • Line managed a small team and multiple agency relationships across strategic business, lead generation DR, media, partner and event agencies.
  • Identified the biggest opportunity lay in the SOHO/SME segment and secured double the budget on previous year with a strong plan presented to the Enterprise Leadership Team and UK Board.
  • Launched the iconic iPhone 6 with a demand campaign in record time and exceeded sales by a record 20%.
  • Created “Why Vodafone” story for use internally and externally, giving consistency to the brand story.
  • Total Workforce Mobility “Power to the frontline” campaign targeted at public sector leaders. Generated 75 leads vs target of 10 and £1.5m return from £65,000 budget.
  • 6-month brand planning secondment improving brand metrics and working with business teams and consumer brand planning to develop the wider investment plan. Secured 50% more budget year on year.

Pay as you go CVM Team Manager

Vodafone UK
01.2012 - 01.2013
  • Responsible for Pay As You Go customer base management with £3m budget and oversaw campaign managers.
  • Managed the end-to-end communication programme, senior stakeholder relationships and pioneered Vodafone’s first real-time campaigns to successfully grow base value.
  • Increased high value customer base from 95,000 to 205,000 in just 3 months with the introduction of highly data-driven contextual revenue stimulation campaigns.

Various Contract CVM manager roles

Vodafone UK
01.2006 - 01.2012

Proactive Retention Manager

Vodafone
01.2004 - 01.2005

Channel Marketing Manager

Vodafone
01.2003 - 01.2004

Marketing Graduate Programme

Vodafone
01.2002 - 01.2003

Junior Marketing Manager

Electro Group
01.1999 - 01.2000

Marketing Assistant

Electro Group
01.1998 - 01.1999

Education

Direct and Interactive Marketing Diploma -

Institute of Direct Marketing

Postgraduate Diploma - undefined

Chartered Institute of Marketing

BA. (Hons) 2:1 - Business Studies

Sheffield Hallam University

Skills

    B2C, B2B markting

    Brand strategy

    Brand system development and relaunch

    Creative effectiveness

    Insight and research

    Brand management and governance

    Marketing strategy

    Value proposition

    Integrated campaign management

    Customer and Competitor Insight

    Thought leaderships and experientials

    Digital, media planning and influencer marketing

    AI - ChatGPT

    Leadership and people management

    Major programme leadership

    Budget management

    Transformation

    Customer marketing

    Product launch execution







References

Available upon request.

Timeline

Head of Brand

PwC UK
02.2025 - Current

Head of Marketing - Consulting Line of Service

PwC UK
09.2021 - 02.2025

Business Senior Marketing Manager

Three UK
01.2020 - 09.2025

Senior Brand and Marketing Consultant

Wit and Wisdom Marketing Ltd
01.2017 - 01.2020

Vodafone Enterprise Brand and Marketing Lead

Vodafone UK
01.2015 - 01.2017

Small Business Team Manager

Vodafone UK
01.2013 - 01.2015

Pay as you go CVM Team Manager

Vodafone UK
01.2012 - 01.2013

Various Contract CVM manager roles

Vodafone UK
01.2006 - 01.2012

Proactive Retention Manager

Vodafone
01.2004 - 01.2005

Channel Marketing Manager

Vodafone
01.2003 - 01.2004

Marketing Graduate Programme

Vodafone
01.2002 - 01.2003

Junior Marketing Manager

Electro Group
01.1999 - 01.2000

Marketing Assistant

Electro Group
01.1998 - 01.1999

Postgraduate Diploma - undefined

Chartered Institute of Marketing

BA. (Hons) 2:1 - Business Studies

Sheffield Hallam University

Direct and Interactive Marketing Diploma -

Institute of Direct Marketing
Katie Pocock