Katie O'Brien

Oversite of running a CQC registered service, ensuring regulated activity is implemented to a high standard

• Oversaw meal planning and preparation in line with food hygiene standards, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
• Monitored direct care activities for optimal patient protections and infection control standards.
• Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.
• Collaborated effectively with other departments within the organisation to ensure smooth operations and a cohesive approach to resident care, including quality assurance
• Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness. also dealing with complaints from residence or staff in HR meetings.
• Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimise resources.
• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
• Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
• Promoted residents' health and well-being by diverse activities for physical, mental and social stimulation.
• Helped individuals with moderate to severe developmental disabilities and mental health carry out daily living tasks by coordinating expert support.
Planninganning activities and holidays for residents ensuring risk assessments and safety plans were in place
• Increased family involvement in care plans by organising events and providing regular updates on resident progress.
• Led multidisciplinary teams to deliver coordinated care tailored to individual patient needs, improving overall health outcomes.
• Enhanced the overall client experience by addressing concerns promptly, maintaining open lines of communication, and keeping patients/families informed about changes in their care plans or health status.
• Managed financial aspects of home healthcare operations, including budgeting, billing, and expense tracking, ensuring cost-effective service delivery.
• Monitored regulatory compliance with CQC guidelines to maintain high-quality standards in patient care.
Ensurednsured training was kept up to date by staff, also leading team meetings Meetingsetings with Local Authorities and MDT to ensure a smooth transition of care for new residents Writingriting and sending off statutory CQC notifications when required Involvementvement with safeguarding and LADO referral and meetings Producedoduced new care files to a CQC standard Auditingditing home care safety checks and medications Creatingeating care files including person centered physical intervention plans, risk assessments, positive support plans and many more

• Liaised with social workers, mental health teams, GPs and more to enhance the care of the resident
• Allocated staff members where to work
• Audits
• Medication rounds

• Communicated with patients and families to inform current condition and treatment options
• Communicated with multidisciplinary teams to evaluate and execute proper patient care plans
• Reported to head nurse and attending DRs ward rounds
• Prepared patients for clinical procedures including pre operative assessments, providing reassurance and practical advice to ease concerns
• Taking care of post operative patients, including patients with Patient Controlled Analgesia Pumps and epidurals, and keeping up to date with post op observations as per policy and procedure
• Palliative care including administration and set up of syringe drivers
• Nurse In Charge of a 27-bed ward and running an emergency gynecology assessment area
• Worked with precise accuracy in administering patient medication according to correct, appropriate doses using the 5 Rs
• Demonstrated compassionate communication skills, empathetically delivering difficult news to patients and families
• Maintained continued personal development through regular training, maximising nursing capabilities and competence
• Performed in-depth prevention assessments, maintaining patient health and safety
• Monitored patient conditions closely, reporting and recording signs of deterioration for swift action
• Administered CPR following Basic Life Support for Health Care Provider during emergency cases to patients undergoing cardiac arrest
• Collated medical data for patient records, maintaining strict confidentiality
• Responded to audible and visual cardiac alarms to address needs of patients
• Administered medications, performed diagnostic tests, and operated monitoring devices to determine diagnosis of patient
• Reported to head nurse and attending physicians symptoms, condition, and development of each patient
• Bathed, changed, and fed disabled patients to ease comfort

• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care
• Established friendly rapport with patients to promote positive health and wellbeing
• Charted patient information related to vital signs, pain management and daily inputs and outputs
• Monitored patient health, behavioral and physical changes, promptly reporting concerns to nurse
• Provided quality personal care, such as dressing and bathing, while maintaining respect and dignity
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
• Promoted and encouraged independence while assisting patients with daily routines
• Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care
• Carried out patient feeds and assistance at meal times