Katie Millar
Rayleigh
Summary
Detail-oriented professional with a solid background in data analysis software and lab safety compliance, gained through a Biology degree and Cardiac Physiologist training. Proven success in guest relations and in-person sales, complemented by strong time management skills. Organised and independent, with a quick aptitude for learning and a solid grasp of calculations.
Overview
4
4
years of professional experience
Work History
Cardiac Physiologist Trainee
Southend University Hospital
Southend , Essex
09.2026 - 10.2026
- Conducted advanced cardiovascular diagnostic tests, including ECGs, echocardiograms, MIBI, pacing clinic, cath lab, and stress tests, to support accurate patient assessments.
- Contributed to multidisciplinary team meetings, collaborating on patient care, progress evaluations, and discharge planning.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Maintained organised and updated file systems for easy staff use.
- Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
Front of house team member
Mitchells & Butlers
Rayleigh, Essex
06.2025 - Current
- Ensured smooth operation of front of house by managing reservations and walk-ins.
- Monitored guest satisfaction, promptly addressing issues to enhance overall experience.
- Resolved guest complaints professionally, collaborating with management to improve service quality.
- Maintained cleanliness and organisation in work areas, supporting team efficiency and a welcoming environment.
- Managed cash transactions accurately, ensuring accurate financial records.
Kids Coach
David Lloyd Clubs
Southend-on-Sea
07.2023 - 05.2024
- Company Overview: David Lloyd Clubs is a chain of health and fitness clubs in the UK.
- Designed and delivered diverse sports sessions for children aged 3-15, fostering a nurturing environment for their development.
- Developed trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.
- Adapted coaching style to meet evolving team needs, ensuring flexibility and responsiveness in training.
- Improved communication through personal development sessions, facilitating better understanding of individual and team goals.
- David Lloyd Clubs is a chain of health and fitness clubs in the UK.
Food and Beverage Assistant
David Lloyd Clubs
Southend-on-Sea
07.2023 - 05.2024
- Company Overview: David Lloyd Clubs is a chain of health and fitness clubs in the UK.
- Assisted customers during club events, creating a welcoming atmosphere that enhanced member enjoyment.
- Maintained clear communication with guests and kitchen staff for smooth service delivery.
- Collaborated with various teams to ensure seamless club operations.
- Resolved customer complaints efficiently, strengthening member relations and encouraging repeat visits.
- Addressed member feedback and complaints, improving overall club experience for members.
- Trained new team members, contributing to staff proficiency.
- David Lloyd Clubs is a chain of health and fitness clubs in the UK.
Volunteer
British Heart Foundation
Raleigh
10.2022 - 04.2023
- Assisted customers on tills and guided their decision making, enhancing their shopping experience.
- Complied with health and sanitation practices and procedures.
- Helped guests locate bathrooms and food areas for enhanced service.
- Responded to guest questions about current facility events and future offerings.
Volunteer
Sweyne Court Care Home
Raleigh
05.2022 - 06.2022
- Facilitated games and activities for residents, enhancing social interaction and community engagement.
- Complied with health and sanitation practices and procedures.
- Helped guests locate bathrooms and food areas for enhanced service.
- Responded to guest questions about current facility events and future offerings.
Education
Bachelor's degree - Biology
University of Kent
Canterbury, Kent10-2025
10 GCSEs -
The Fitzwimarc School
Rayleigh, Essex06-2022
A Level - Biology, Chemistry, Physical Education
The Fitzwimarc School
RayleighSkills
- Cardiac diagnostics
- ECG interpretation
- Patient assessment
- Clinical accuracy
- Patient care
- Patient engagement
- Clinical teamwork
- Lab safety compliance
Volunteer Experience
- British Heart Foundation, Raleigh, Volunteer, 2022-10-01, 2023-04-30, Worked effectively with many customers serving on tills and helping them in decision making.
- Sweyne Court Care Home, Raleigh, Volunteer, 2022-05-01, 2022-06-30, Interacted and entertained residents engaging in games and activities while present.
Hobbies and interests
- I currently play lacrosse for the University of Kent and compete with BUCS regularly where I am social secretary
- I am part of the Basildon athletics club where I've been invited to international competition in Turkey
Hobbies and interests
- Social secretary for Womens Lacrosse society at Kent University
- Player for competitive tennis team
Timeline
Cardiac Physiologist Trainee
Southend University Hospital
09.2026 - 10.2026
Front of house team member
Mitchells & Butlers
06.2025 - Current
Kids Coach
David Lloyd Clubs
07.2023 - 05.2024
Food and Beverage Assistant
David Lloyd Clubs
07.2023 - 05.2024
Volunteer
British Heart Foundation
10.2022 - 04.2023
Volunteer
Sweyne Court Care Home
05.2022 - 06.2022
Bachelor's degree - Biology
University of Kent
10 GCSEs -
The Fitzwimarc School
A Level - Biology, Chemistry, Physical Education
The Fitzwimarc School