Katie McLeod
Newhaven,ENG
Summary
I am a highly organised and creative individual with a strong eye for detail and a passion for design. I have developed excellent communication and problem-solving skills through my experience in education, administration, and customer service. I work quickly and efficiently while maintaining high standards in everything I do. I enjoy creating engaging visual content and environments that inspire others, and I thrive both independently and as part of a team. I am now looking to use my creativity and organisational skills in a design-focused role where I can produce meaningful, impactful work and continue to grow professionally.
Overview
8
8
years of professional experience
Work history
Administrator
Wild Monkeys Childcare
Peacehaven
05.2024 - 06.2025
- Provided administrative support to ensure efficient operation of the office.
- Managed incoming calls, emails, and correspondence, responding promptly and professionally.
- Maintained accurate records, databases, and filing systems, ensuring confidentiality and data protection compliance.
- Prepared documents, reports, and presentations as required to support management and team activities.
- Scheduled appointments, meetings, and events, managing diaries and room bookings effectively.
- Assisted with financial tasks such as processing invoices, handling petty cash, and maintaining expenditure records.
- Welcomed visitors and provided a professional first point of contact for clients and stakeholders.
- Supported team projects by undertaking general office duties, ordering supplies, and ensuring the office environment was organised and well-resourced.
Deputy Manager, Nursery Marketing, Designated Safeguarding Lead & Senco
Activ8 Nursery
Henfield
01.2022 - 02.2023
- Supported the Nursery Manager in daily operations, ensuring high standards of care, education, and compliance with EYFS and Ofsted requirements.
- Managed the nursery in the absence of the Manager, handling parental concerns, safeguarding matters, and operational decisions confidently.
- Created and implemented marketing strategies to increase occupancy and enhance the nursery’s public profile.
- Designed social media content, leaflets, newsletters, and displays to promote the nursery’s ethos and activities.
- Maintained online platforms, responding to enquiries promptly and professionally to support enrolment growth.
- Identified, assessed, and planned support for children with additional needs in line with the SEND Code of Practice.
Nursery Assistant
Rainbow Nursery
Eastbourne
08.2017 - 07.2019
- Supported the care, learning, and development of children in line with EYFS standards.
- Assisted with planning and delivering engaging activities to promote children’s physical, emotional, social, and intellectual development.
- Maintained a safe, clean, and stimulating environment, following all health and safety, safeguarding, and hygiene procedures.
- Built positive relationships with children, parents, and colleagues to support effective communication and partnership working.
- Observed and recorded children’s progress, contributing to their learning journals and assessments.
Waitress
Whitbread PLC
Newhaven
08.2017 - 09.2018
- Provided high-quality customer service, ensuring guests felt welcomed and attended to at all times.
- Took orders accurately and efficiently, offering menu advice and upselling where appropriate to enhance customer experience and maximise sales.
- Assisted with setting up and closing down the restaurant, including stock replenishment and preparation for service.
- Responded to customer queries or complaints calmly and professionally, resolving issues to maintain satisfaction.
- Worked collaboratively with kitchen and front-of-house teams to ensure smooth and efficient service delivery.
Education
AS Level - Photography
East Sussex College Group
LewesGCSE or equivalent - Level 2 English
YMCA
Eastbourne, East Sussex 9 2014/2014 - /2016
NVQ Level 3 - Level 3 Childcare
YMCA
Eastbourne, East Sussex 9 2014/2014 - 9 2016/2016
GCSE or equivalent - Level 2 Mathematics
YMCA
Eastbourne, East Sussex 9 2014/2014 - 9 2016/2016
Skills
- Highly organised
- Social media marketing
- Photography and image editing
- Proficient in Canva use
- Proficient in Adobe Illustrator
- Problem-solving
- Communication skills
- Calm under pressure
- Flexibility in task handling
- Can work as a team and/or independently
References
References available upon request.
Timeline
Administrator
Wild Monkeys Childcare
05.2024 - 06.2025
Deputy Manager, Nursery Marketing, Designated Safeguarding Lead & Senco
Activ8 Nursery
01.2022 - 02.2023
Nursery Assistant
Rainbow Nursery
08.2017 - 07.2019
Waitress
Whitbread PLC
08.2017 - 09.2018
AS Level - Photography
East Sussex College Group
GCSE or equivalent - Level 2 English
YMCA
9 2014/2014 - /2016
NVQ Level 3 - Level 3 Childcare
YMCA
9 2014/2014 - 9 2016/2016
GCSE or equivalent - Level 2 Mathematics
YMCA
9 2014/2014 - 9 2016/2016
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