Katie May Haynes
Willenhall
Summary
An organised and customer focussed individual with previous customer service experience. With excellent communication skills, I have the ability to deal with customer enquiries. I am a highly motivated person with excellent attention to detail, believing that good teamwork & individual efforts bring excellent results. I am willing to train if required and available for an immediate start.
Overview
3
3
years of professional experience
Work history
Customer service
Chip stop
Walsall, Uk
2024.10 - 2026.01
- Assured superior customer service by promptly addressing complaints.
- Provided exceptional customer service to exceed client expectations.
- Delivered exceptional customer service to increase repeat business.
Home Carer
Home Care
Walsall, Uk
2024.01 - 2025.01
- Responsible for caring for a individual in and around the home Try: Provided day to day care and support to an individual in their home, ensuring comfort, safety, and dignity at all times.
- Responsible for attending doctors and hospital appointments
- Liaising with partner and healthcare professionals
- Supporting with general cleaning in the home
- Responsible for health and safety at all times
Sales Assistant
Fast Car
Walsall, Uk
2023.01 - 2023.01
- Working in a busy local store in a range of roles.
- Packing items for online and remote orders including a range of car accessories
- Providing excellent customer service face to face all day every day.
- Merchandising and setting up promotions
- Meeting target and deadlines, even under pressure during busy periods
- Stock replenishment and attractive presentation on shop floor
- Making sure all stock is of good quality, code checking
- Being flexible and helping other staff as needed
Education
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Walsall College
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Secondary School
Skills
- Customer Service
- work well with others
- Patience and the ability to remain calm in stressful situations
- Thorough attention to detail
- The ability to use own initiative
- Excellent verbal communication skills
- Skills in Microsoft Office Skills including Word and Excel
References
References are available on request
Timeline
Customer service
Chip stop
2024.10 - 2026.01
Home Carer
Home Care
2024.01 - 2025.01
Sales Assistant
Fast Car
2023.01 - 2023.01
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Walsall College
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Secondary School