KATIE-MAY TAYLOR
Manchester
Summary
Dedicated professional with expertise in customer service excellence and retail sales, adept at upselling and proficient in cash handling and POS systems. Demonstrates strong communication and relationship-building skills, effectively resolving problems and complaints while maintaining loss prevention awareness. Skilled in stock replenishment and merchandising, fostering teamwork and collaboration to achieve business goals.
Overview
3
3
years of professional experience
Work history
Seasonal Sales Associate
Pandora, Trafford Centre
10.2025 - 01.2026
- Delivered personalised premium customer service in a luxury retail environment.
- Assisted customers with gift selection and product recommendations.
- Processed transactions accurately during peak seasonal periods.
- Built strong customer relationships and supported sales growth.
Sales Assistant
Primark, Trafford Centre
11.2022 - 11.2024
- Provided excellent customer service in a busy retail setting.
- Maintained shop floor presentation and stock availability.
- Resolved customer enquiries professionally.
- Supported loss prevention and store standards.
Education
GCSEs - Mathematics, English and Science
Co-op Academy Swinton
Skills
- Customer Service Excellence
- Retail Sales & Upselling
- Cash Handling & POS Systems
- Communication & Relationship Building
- Stock Replenishment & Merchandising
- Problem Solving & Complaint Resolution
- Loss Prevention Awareness
- Teamwork & Collaboration
Availability
Fully flexible – available weekdays, evenings, weekends and bank holidays.
Affiliations
- Journalism, Fashion, Beauty, Reading, Sport,
Timeline
Seasonal Sales Associate
Pandora, Trafford Centre
10.2025 - 01.2026
Sales Assistant
Primark, Trafford Centre
11.2022 - 11.2024
GCSEs - Mathematics, English and Science
Co-op Academy Swinton