Summary
Overview
Work history
Education
Skills
Timeline
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Katie Manning

Colchester,,United Kingdom,

Summary

Organised, detail-oriented professional with over 3 years of operational and event administration in fast-paced environments. Transitioning into sports event coordination, bringing strengths in logistics, communications, and advance planning to a field I'm truly passionate about. Motivated by the power of sport to unite communities and inspire individuals, I'm excited to help create memorable, well-executed experiences that foster connection, opportunity, and athletic excellence.

Overview

6
6
years of professional experience

Work history

Outdoor Championship Volunteer

UK Athletics
Birmingham
08.2025 - 08.2025
  • Volunteered at Alexander Stadium to assist with general event setup, contributing to the smooth delivery of a national athletics event.
  • Supervised the media centre, assisting accredited media stakeholders and providing key information.
  • Liaised with event officials to coordinate media access, ensuring clear sightlines and minimising disruption to officials and operations.
  • Inputted field event data into competition software, collaborating with timing contractors and officials to deliver accurate live results.


Deputy Hospitality Manager

The Club Company
Earls Colne, Essex
07.2024 - 07.2025
  • Managed a team of 25 staff across four bars, two restaurants, two reception desks, and multiple event spaces, within a leisure club serving a membership base of 2,175 and guests from a 42-room hotel.
  • Oversaw day-to-day operations alongside advance planning and successful delivery of a high-pressure event calendar including events of up to 250 guests.
  • Drove sales across food and beverage, achieving the second-highest sales performance and the highest year-on-year growth within the company group.
  • Scheduled rotas and managed holiday allowances within strict labour budgets, ensuring optimal staff coverage.
  • Recruited, trained, and performance-managed staff, cultivating a positive and customer-focused work environment.
  • Managed shared inboxes and phone communications as first point of contact, coordinating bookings and enquiries with efficiency and professionalism.
  • Handled customer complaints with discretion, maintaining service standards and client satisfaction.
  • Liaised with suppliers and service providers to resolve issues, ensuring smooth service continuity.
  • Processed purchase orders, deliveries, invoices, and expenses and performed accurate stock counts to meet monthly profit targets.
  • Analysed sales reports and customer feedback to identify trends, improve profit margins, and enhance service delivery.
  • Maintained and improved EPOS and booking systems to streamline workflows and data accuracy.
  • Conducted workplace risk assessments and maintained compliance with health and safety standards.
  • Contributed to promotional and marketing strategies to increase engagement with sport and leisure facilities.

Deputy General Manager

The Ferry Boat Inn
North Fambridge, Essex
03.2023 - 06.2024
  • Deputised in absence of general manager, including a two-week period as acting manager during a change of management.
  • Oversaw bar, restaurant, lodging, and staff operations, balancing front-of-house service with administrative responsibilities.
  • Analysed financial reports and budgets to implement profitable dynamic pricing, streamline inefficiencies, and introduce more cost-effective solutions to drive gross profit by 10.45% in 8 months.



Bar & Restaurant Supervisor

The Chapel Inn
Coggeshall, Essex
12.2019 - 07.2024
  • Maintained exceptional standards of cleanliness and adapted quickly to rapidly shifting government guidelines during the COVID-19 pandemic to balance customer safety with business sustainability.
  • Supervised daily operations, leading and training front-of-house staff to drive service standards and foster a positive, motivated working environment.
  • Scheduled effective staff rotas for optimised staff coverage and streamlined workflows, particularly with stock rotation and bar organisation, for increased efficiency.

DofE Paddlesports Volunteer

Duke of Edinburgh
Cambridge
08.2019 - 09.2020
  • Volunteered as a youth Leader for Duke of Edinburgh expeditions and activity camps to supervise young participants during extended kayak and canoe journeys, ensuring safety and smooth coordination.
  • Maintained morale through campsite games and team-building activities, fostering a supportive environment and building strong rapport with children, parents, and other leaders to encourage confidence and trust.
  • Developed transferable skills in logistics, group management, and calm, confident decision-making under pressure.

Education

A-Levels - Biology (A), Chemistry (B), Latin (B)

Colchester County High School for Girls
04.2001 -

GCSEs - 10 Qualifications Grade 9-8

Colchester County High School for Girls

Skills

  • Operational and event administration
  • Detail orientation and organisation
  • Workflow optimisation
  • Problem solving
  • Adaptable and flexible
  • Fast, enthusiastic learner
  • Clear, professional communicator with all levels of seniority
  • Balancing independent initiative with teamwork
  • Microsoft Office proficient

Timeline

Outdoor Championship Volunteer

UK Athletics
08.2025 - 08.2025

Deputy Hospitality Manager

The Club Company
07.2024 - 07.2025

Deputy General Manager

The Ferry Boat Inn
03.2023 - 06.2024

Bar & Restaurant Supervisor

The Chapel Inn
12.2019 - 07.2024

DofE Paddlesports Volunteer

Duke of Edinburgh
08.2019 - 09.2020

A-Levels - Biology (A), Chemistry (B), Latin (B)

Colchester County High School for Girls
04.2001 -

GCSEs - 10 Qualifications Grade 9-8

Colchester County High School for Girls

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Katie Manning