Katie Lynch
Rhosesmor,Flintshire
Summary
With over a decade of experience in Clinical Negligence Senior Business Development roles, this professional excels in fostering long-standing relationships and facilitating growth within medium and large legal sector organisations. A trusted partner with excellent communication skills, they collaborate effectively with clients, C-suite executives, and their peers. Their fee earning and operational expertise has enabled them to establish new supplier services within clinical negligence, leaving a legacy of proving trusted, professional services. Proficient in CRM systems and project management, they lead with passion and purpose while mentoring and empowering those around them.
I currently live in North Wales and spend as much time as possible in and around the North Wales coast walking, paddleboarding and enjoying the beautiful scenery we have on our doorstep.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work history
Head of Business Development
Fletchers Group - Medical Law Services
, National
07.2024 - 05.2025
- Led the external project of adapting in house legal services to the clinical negligence and serious injury sector. Overseeing project execution within set timelines to launch the offering.
- Strategic approach and analysis within the sector to tailor the offering to establish the initial client trials and retention of business. Identifying major barriers to market and navigating these successfully with a solution based focus and utilising my wider network.
- Fully launched the external proposition - establishment and negotiation of contracts; compliance and regulatory issues; initiating and supporting the marketing and communications strategy.
- Effectively communicating with the sector to establish brand awareness and clearly communicate our objectives and how we could support potential clients on mutual challenges.
- Navigating difficult conversations - a major competitor offering to provide competitors their services.
- Analysis and astute awareness of competitor activity for unique positioning in the marketplace.
Head of Business Development - Clinical Negligence
Fletchers Group - Blume
, National
09.2023 - 12.2024
- Creating and implementing a strategy of growth for lead generation services to the clinical negligence sector in a post PE backed acquisition.
- Analysis and implementation of changes to the CRM system to support strategic growth in a fast paced environment.
- Listening and researching the market demographic - analysis and actively listening to current client firms to establish data and intel around their own objectives and biggest challenges to strategically tailor to support them.
- Collaboration with marketing, PR and comms to relaunch market campaigns and all materials, accelerating growth in line with targets and providing clarity in relation to services provided.
- Contractual overhauls and negotiations - liaising with external senior Counsel to reinvent our external contracts and provide required reassurance around strict regulatory compliance requirements.
- Successful closure of part of the clinical negligence business whilst retaining 100% of all law firms and successfully negotiating new contracts for an alternative offering.
- C-suite engagement - Experience navigating multi-stakeholder, enterprise-level deals, and building long-term trust at senior levels within Blume and the wider group.
BDM & Head of Clinical Negligence Team
Speed Medical (Handl Group)
National
05.2015 - 09.2023
- Diverse role comprising of the establishment and launch of the clinical negligence services for a large medical agency providing expert witness and rehabilitation services within the PI sector.
- Operational set up and adaptations to the Proclaim case management system - drafting of all documentation and work flows.
- Recruitment and leadership of the clinical negligence team comprising of administrators and clinical staff.
- Creation of the clinical negligence training programme and establishment of a Clinical Advisory Board and audit function.
- Legal advisory role within clinical negligence to support the M&A strategy within the Group to offer and enhance services within PI and Clinical Negligence.
- Business Development role expanded to be the client facing point of contact, account manager and establishment of new business to the team.
- Enhancement of services - combining my leadership, legal and commercial skills to become a trusted partner to support on more sensitive areas of new business (E.g. led on the Grenfell Tower cases medical evidence project).
Litigation Executive, Clinical Negligence
The Roland Partnership
Chester
04.2014 - 12.2015
- Assisting in the conducting neurological injury claims, in particular birth related injuries which was a main focus for the firm.
- Conduct of own clinical negligence case load.
- Preparing instructions for Counsel and attending conferences
- Responsible for obtaining instructions from new clients, conducting medical and legal research for swift assessment of a claim.
- Liaising with experts, establishing terms of engagement and developing long standing relationships to promote early assessment and settlement of cases.
- Extensive knowledge of the Legal Aid system, including assessment of cost benefit ratios, increased knowledge of the commercial viability of investigating and conducting a clinical negligence claim.
- Conduct of costs files including the recovery of costs from the Legal Aid Agency and ATE insurers.
Litigation Executive, Clinical Negligence
Fentons Part of Slater & Gordon Lawyers
Manchester
09.2012 - 03.2014
- Initiated contact with clients, obtaining instructions to aid swift assessment of any potential claim.
- Targeted research - to aid liability and quantum assessments and manage client and firm expectations.
- Analysis - review of large volumes of medical records and documentation expert reports to be able to convey appropriate information to both the client and third parties.
- Conduct of own case load using a case management system
- Assisted partners on various cases which included multimillion pound settlements.
Team Leader of the Legal Advice Team
Slater & Gordon Lawyers
Manchester
07.2010 - 08.2012
- Leadership of of six legal advisors, providing legal advice in all areas of personal legal services to trade union members and affinity groups.
- Supervision and verification of the legal advice provided by the team adhering to strict SLA's.
- Analysis and cross referral of new enquiries internally.
- Responsible for running and supervising CICA claims.
- Developed and enhanced protocols, business practices and new products to enhance offerings and profitability within the team.
- Liaising with key stakeholders and external organisations - established and managed a graduate work experience programme for students from The University of Law.
Education
LLB - Law and French
Cardiff University
Cardiff 09.2005 - 08.2009
Diploma - French Law
University of Poitiers
09.2007 - 07.2008
A-Level - History (A), Law (B), French (B), English Literature (C)
Castell Alun High School
North Wales 09.2007 - 06.2009
Legal Practice Course - Distinction achieved, Personal Injury & Clinical Negligence, Employment and Commercial Dispute Resolution
The University of Law
09.2009 - 07.2010
Skills
- Driven and strategic thinker with proven background in sales and client relationship management
- Strong commercial and negotiation skills
- Leadership skills - empowering others is a core value
- Skilled at identifying growth opportunities and building strategic partnerships, aimed at driving business expansion
- Clinical Negligence fee earning and operational experience
- Personable - described as having passion and an "infectious enthusiasm" for what they do
- Commercially astute - vast legal sector knowledge within the Personal Injury and Clinical Negligence
- Ongoing curiosity to consider "what's next" to explore and implement commercially viable opportunities
- Knowledge and development of CRM systems
Affiliations
- Golf - keen golfer, improving my skills and my real opportunity to switch off and be outdoors
- Pilates - reformer
- Paddleboarding
Deputy Chair of Governors - local Primary School
- Very proud to support and utilise my skills to support the Headteacher in delivering an excellent standard of teaching within a federated group of schools. Utilising my strategic and commercial skills to embrace the challenges of funding to support the best utilisation of funds to support the school.
Timeline
Head of Business Development
Fletchers Group - Medical Law Services
07.2024 - 05.2025
Head of Business Development - Clinical Negligence
Fletchers Group - Blume
09.2023 - 12.2024
BDM & Head of Clinical Negligence Team
Speed Medical (Handl Group)
05.2015 - 09.2023
Litigation Executive, Clinical Negligence
The Roland Partnership
04.2014 - 12.2015
Litigation Executive, Clinical Negligence
Fentons Part of Slater & Gordon Lawyers
09.2012 - 03.2014
Team Leader of the Legal Advice Team
Slater & Gordon Lawyers
07.2010 - 08.2012
Legal Practice Course - Distinction achieved, Personal Injury & Clinical Negligence, Employment and Commercial Dispute Resolution
The University of Law
09.2009 - 07.2010
A-Level - History (A), Law (B), French (B), English Literature (C)
Castell Alun High School
09.2007 - 06.2009
Diploma - French Law
University of Poitiers
09.2007 - 07.2008
LLB - Law and French
Cardiff University
09.2005 - 08.2009
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