Katie Lyford
Gloucester,Gloucestershire
Summary
Dedicated professional with expertise in cash handling, customer service, and product knowledge. Proven ability to engage customers effectively and ensure their satisfaction. Skilled in stock replenishment, contributing to efficient store operations. Committed to leveraging skills for career growth within the retail industry.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer service assistant
Midcounties Co-Operative
Gloucester, Gloucestershire
08.2021 - Current
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Achieved customer satisfaction by baking a variety of fresh goods daily.
- Upheld a high standard of hygiene for consumer's health safety in the kitchen.
Education
GCSEs -
Barnwood park arts college
Gloucester, Gloucestershire 09.2015 - 07.2020
TQUK level 2 - Digital marketing
Storde college
somerset 05.2024 - 08.2024
Skills
- Cash handling
- Customer Service
- Product knowledge
- Stock replenishment
- Customer engagement
Timeline
TQUK level 2 - Digital marketing
Storde college
05.2024 - 08.2024
Customer service assistant
Midcounties Co-Operative
08.2021 - Current
GCSEs -
Barnwood park arts college
09.2015 - 07.2020
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