Summary
Overview
Work History
Education
Skills
Timeline
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Katie Lyford

Gloucester,Gloucestershire

Summary

Dedicated professional with expertise in cash handling, customer service, and product knowledge. Proven ability to engage customers effectively and ensure their satisfaction. Skilled in stock replenishment, contributing to efficient store operations. Committed to leveraging skills for career growth within the retail industry.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Customer service assistant

Midcounties Co-Operative
Gloucester, Gloucestershire
08.2021 - Current
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Organised stock shelves neatly to improve the overall appearance of the shop floor.
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Achieved customer satisfaction by baking a variety of fresh goods daily.
  • Upheld a high standard of hygiene for consumer's health safety in the kitchen.

Education

GCSEs -

Barnwood park arts college
Gloucester, Gloucestershire
09.2015 - 07.2020

TQUK level 2 - Digital marketing

Storde college
somerset
05.2024 - 08.2024

Skills

  • Cash handling
  • Customer Service
  • Product knowledge
  • Stock replenishment
  • Customer engagement

Timeline

TQUK level 2 - Digital marketing

Storde college
05.2024 - 08.2024

Customer service assistant

Midcounties Co-Operative
08.2021 - Current

GCSEs -

Barnwood park arts college
09.2015 - 07.2020

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Katie Lyford