Katie Li
North Shields,Tyne and Wear
Summary
Detail-oriented professional with strong problem-solving and communication skills. Experienced in customer service and logistics, ensuring satisfaction and efficiency. Proactive team player with a commitment to maintaining high standards in all tasks.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Work Experience
Globe Gallery
North Shields, North Tyneside
2026.04 - 2026.04
- Oversaw logistics for art deliveries, ensuring safe transit and optimal storage of artworks.
- Managed gallery spaces to uphold clean and inviting atmosphere.
- Streamlined sale transactions, prioritising customer satisfaction and service quality.
Front of House
My Shanghai Bar & Oriental Buffet
North Shields
2023.05 - 2025.12
- Promptly greeting and welcoming customers, treating them with respect, and ensuring satisfaction with food.
- Ensured restaurant maintained high standard of cleanliness by consistently following health and safety protocols.
- Collaborated closely with serving staff, ensuring smooth communication between kitchen and front of house.
- Gained experience in all restaurant activities, including waiting, bar and tills.
- Maintained high level of accuracy whilst working within fast-paced production environments.
2 week Turing scheme
Newcastle College
Boston, Massachusetts
2023.06 - 2023.07
- Explored business strategies in creative industries during two-week Turing Scheme to Boston, gaining insights and developing connections vital for successful craft marketing.
- Consistently arrived at workshops and classes on time and ready to start immediately.
Work Experience
Preston Grange Primary School
North Shields
2021.09 - 2022.06
- Support educational development by assisting children in acquiring new skills, fostering resilience and self-esteem.
- Supported students struggling with coursework, resulting in improved understanding and performance.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
Education
Bachelor of Arts (honours) - Fine Art
Northumbria University
Newcastle 2024.09 -
Pearson BTEC Level 3 National Extended Diploma - Art and Design
Newcastle College
Newcastle upon Tyne 2023.09 - 2024.06
Pearson BTEC Level 3 National 540 Diploma - Art and Design
Newcastle College
Newcastle 2022.09 - 2023.06
GCSEs - GCSE
St Thomas More RC High School
North Shields 2016.09 - 2021.06
Skills
- Problem-solving
- Communication skills
- Time Management
- Multi-tasking
- Patience and persistence
REFERENCES
Available on request.
Certification
Level 2 Food Safety and Hygiene For Catering
Food Allergy and Intolerance Certificate
Timeline
Work Experience
Globe Gallery
2026.04 - 2026.04
Bachelor of Arts (honours) - Fine Art
Northumbria University
2024.09 -
Pearson BTEC Level 3 National Extended Diploma - Art and Design
Newcastle College
2023.09 - 2024.06
2 week Turing scheme
Newcastle College
2023.06 - 2023.07
Front of House
My Shanghai Bar & Oriental Buffet
2023.05 - 2025.12
Pearson BTEC Level 3 National 540 Diploma - Art and Design
Newcastle College
2022.09 - 2023.06
Work Experience
Preston Grange Primary School
2021.09 - 2022.06
GCSEs - GCSE
St Thomas More RC High School
2016.09 - 2021.06