Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie-Leigh McGarrigle

Eccleshall

Summary

Result-driven Human Resources Business Partner with over 12 years of diverse HR experience in strategic HR management, talent acquisition, and employee relations. Proven track record in implementing programs that increase retention rates, employee engagement, and management capability. Optimistic and skilled leader with a strong people management background in various sectors, partnering with both Management/Support and Operations.


Current role involves business partnering with Directors and senior leadership teams for Sales, Marketing, Supply Chain, Packaging, and Research and Development. Able to integrate into teams quickly and effectively, building strong working relationships with stakeholders throughout the organization.


Proactive individual who thrives under pressure and prioritizes workload according to business needs. Management style emphasizes leading from the front and fostering an inclusive and creative working culture.

Overview

15
15
years of professional experience

Work History

HR Manager

Muller
10.2022 - Current
  • Business partnering with all head office functions including Sales, Marketing, Financial controlling, IT , R&D and Packaging.
  • Lead on EOS project – Developing EOS strategy, action planning and heading engagement group for 2024
  • 12% increase on engagement score since 2022
  • Supporting Director with DE&I strategy Building and maintaining relationships with key stake holders in the business at Director and head of level to gain buy in and support people strategy incentive
  • Talent and Succession planning with SLT to support Thrive and Grow priority.
  • Retention and Growth – Developed and implemented new PDP materials and training guides Support SLT with end of year review and lead calibration sessions Challenge departmental structure and utilise organisational performance model to support business areas to assess and design optimal organisation
  • Part of ongoing efficiency project. Leading management of changes process in business areas.
  • Creating, implementing & delivering Management Capability framework
  • Supporting and encouraging performance management within departments.
  • HR Lead on work stream for strategic business projects working with key stakeholders at all levels
  • Influence development of HR policies and processes to ensure they are fit for purpose
  • Managing full process of complex ER case
  • Guided leaders and employees on company policies, programs, benefits and salary administration
  • Led decision-making and implementation of HR policies, procedures, programs and functions
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment
  • Managed employee disputes by employing conflict resolution techniques
  • Streamlined HR processes for increased efficiency with the use of HRIS systems
  • Facilitated organizational change through effective communication and collaboration with senior management
  • Enhanced employee retention by implementing effective onboarding and training programs
  • Improved workplace culture through the development and implementation of diversity initiatives
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values

Human Resources Business Partner

Bristan
09.2021 - 05.2022
  • Analyse and review salary benchmark, utilising McQuaig and Korn Ferry systems to ensure fair and consistent recruiting approach
  • Reviewed 360-recruitment process, policies, analysing reports and implementing SLAs within the business
  • Responsible for Recruitment budget, presented plan to SLT for 2022-2025 on recruitment and benchmarking strategy to attract candidates and to improve employee retention
  • Implemented and trained Managers on the new recruitment system to streamline the process
  • Involved in end-to-end recruitment for both White/Blue collar roles ranging from Warehouse operative to E-commerce Director
  • Drive a winning culture through business partnering with our commercial teams
  • HR lead in employee engagement and reward & benefits Lead the salary review process, including complex salary modelling and benchmarking
  • Experienced at organisational design and managing reorganisation across the business including redundancy and settlement agreements
  • Review and update HR policies and procedures, and manager/employee how to guides
  • Create e-learning HR content for employees and managers.

Senior HR Advisor/ Recruitment Manager

Clarity
11.2018 - 09.2021
  • 360 recruitment – Attending interviews, Job fairs, open university days, creating and implementing HR Policies and providing managers training on RecruiterBox system
  • Provide employee relations advice to Branch Managers, Team Managers, Team Leaders in all distribution channels on specific employment policies
  • Up to date knowledge of employment law; providing HR support and expert advice to colleagues and manager
  • Managing a team of 3 in house recruiters Training managers on interview techniques, Resume screening and ensuring a fair selection process
  • Ensuring that records are kept up to date in line with GDPR requirements
  • Experience of end-to-end redundancy process – Initial announcement, consultations, calculating proposed redundancy figures and serve of notice
  • Supporting managers with the selection criteria
  • Extensive experience in Employee Relations Developing and improving working practices and policies Advise, coach and monitor on the application of terms and conditions of employment and ER policies and procedures
  • Supporting from a HR perspective following acquisition of partner company
  • TUPE Transfer, contract comparisons and communicating next steps with employees
  • Provide support to managers conducting disciplinaries at formal levels of the procedure
  • Provide support to managers conducting grievance and investigations in the application of the correct procedures
  • To lead / participate in project work in line with the delivery of key HR strategic objectives to support businesspeople plans
  • To manage long-term sickness absence cases in conjunction with Occupational Health to assist employees in returning to work
  • First line support for HR advice following maternity, paternity, unauthorized absence, probationary and sickness absence management policies, and procedures
  • Communicate and share HR legislation and best practices to key stakeholders to ensure a consistent approach across all the business
  • Highly effective at identifying & engaging stakeholders, ensuring individuals understand the context of an issue
  • To assist the HR Managers in the execution of any business cases that have received final trade union approval
  • Need to develop good working relationships with their functional managers to build confidence and trust in their capability.
  • Collaborated with cross-functional teams to launch series of successful financial education seminars

Candidate co-ordinator

Co-op Head office
06.2018 - 10.2019
  • Interacting with resourcing partners, hiring managers and candidates throughout the recruitment process ensuring a positive experience for applicants Preform initial CV screens, creating shortlists and declining unsuccessful candidates
  • Conducting initial interviews and provide feedback to unsuccessful candidates
  • Supporting managers with face-to-face interviews Arranging and coordinating face to face interviews and assessments and administer all the candidate facing aspects of the recruitment process
  • Resolving and escalating resourcing queries Liaising with the HRA to agree salary governance.

HR & Recruitment Administrator

RELEX Solutions
01.2017 - 06.2018
  • Full circle recruitment for the company, this included composing the jobs specs, reviewing applications, liaising with recruiters, being actively involved in the interview process, producing contracts for successful candidates
  • Creating and positing job applications on the company website and implementing ‘Recruiter Box’ throughout the UK offices
  • Organising attendance and promoting company at job fares at the local university’s Consult with hiring managers to discuss staff requirements and job role specifics
  • Supporting office relocation in London and Stoke-On-Trent Source candidates by using databases and social media, ensuring to keep a record of inter-views and new recruits
  • Onboarding presenting and explaining the company policies and ensuring that new candidates were aware of the guidelines outlined in the company handbook
  • ESTA Applications and supporting visa applications
  • Co-ordinations of all the company travel arrangements
  • Organizing company events for the UK offices (including over 100 employees) These events included the company BBQ, the Christmas parks and arranging transport from the UK to head office in Finland for all members of the company offices
  • Maintaining company HR data base, ensuring that all information was kept confidential
  • Reviewing and Preparing offer letters and contracts Liaising with the legal team based in Helsinki in regard to Visa applications
  • Supporting finance director with the payroll Reconciling the credit card statements

Accounts Payable Clerk

JCB World Headquarters
04.2016 - 01.2017
  • Liaising with suppliers and co-workers alike - via email and over the phone Providing ledger reports Dealing with account queries Updating journals, Using both SAP and an in-house system.

Client Support officer

CCI Apprenticeship Perth Australia Solutions
03.2015 - 07.2015
  • Achieving administration KPIs Promote, implement and administer Australian Apprenticeships Being aware of all federal and state guidelines in reference to Australian Apprenticeships Provide customer service support to Apprentices and Employers alike
  • Informing Employers and Apprentices of any incentives that they may be entitled to through government schemes and provide advice on how to apply for them
  • Discuss applications for apprentices with the applicants & advise how to apply for the open role and support and advice in regard to their interview strategy
  • Assist in creating C.V.’s for college leavers.

HR Recruitment and Finance Manager

Fast Freight Midlands Limited
09.2009 - 05.2014
  • Designing the recruitment process Responsible for recruitment budget, Gross, profit and loss End to End recruitment Ensure that any queries in relation to the contract of employment were addressed
  • Writing advertisements and Job descriptions Developing a team of HR and recruitment advisors Undertake investigation meetings and disciplinary hearings
  • Give general advice in relation to the sick pay, holiday entitlement and to ensure that all grievances that both the employee and employer may have had were resolved though formal and informal processes
  • Creating and updating company policies – ensuring that these were kept relevant in regard to the changes in employment law
  • Absence Management Ensuring that employees had all up-to-date certification/training as requested by VOSA
  • Prepare the day books (accounts payable and receivable) Manage the petty cash
  • Complete the VAT returns
  • Updating Sage System Reconcile payments & produce statements, Run the payroll
  • Produce invoices
  • Credit control - overseeing all credit accounts, chase late payment, putting accounts on stop.
  • Strengthened internal controls through regular audits and adherence to regulatory requirements
  • Trained new and existing staff members in various financial procedures to prepare for job requirements
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy

Education

CIPD - Level 5 Human Resources

CIPD -
04.2001 -

Bachelor of Arts - History

Liverpool Hope University
Liverpool
09.2024 -

Skills

    Employee Relations

    HR policies and procedures

    Performance Management

    Onboarding and Orientation

    Talent Acquisition

    Workforce Planning

    Succession Planning

    Employee Retention

    Employment law compliance

    Diversity and Inclusion

    Talent management

Timeline

Bachelor of Arts - History

Liverpool Hope University
09.2024 -

HR Manager

Muller
10.2022 - Current

Human Resources Business Partner

Bristan
09.2021 - 05.2022

Senior HR Advisor/ Recruitment Manager

Clarity
11.2018 - 09.2021

Candidate co-ordinator

Co-op Head office
06.2018 - 10.2019

HR & Recruitment Administrator

RELEX Solutions
01.2017 - 06.2018

Accounts Payable Clerk

JCB World Headquarters
04.2016 - 01.2017

Client Support officer

CCI Apprenticeship Perth Australia Solutions
03.2015 - 07.2015

HR Recruitment and Finance Manager

Fast Freight Midlands Limited
09.2009 - 05.2014

CIPD - Level 5 Human Resources

CIPD -
04.2001 -

Similar Profiles

CREATE PROFILE
Katie-Leigh McGarrigle