Katie Leeks

While completing all usual Import formalities, additional Senior roles also took place, these include:

- Manage haulier callover sheets and confirm deliveries for the next day ensuring all details are correct.

- Analysing statistics and providing them in Monthly Operations Meetings.

- Assist the Team Leader with the management of the team ensuring workload / volume is fair.

- Provide training to junior members of staff as well as assisting with Apprenticeship courses.

- Assisting with the team's time management and ensuring all work is completed.

- Complete auditing of 20% of all jobs each month.

- Assist with invoice inaccuracies and work with the commercial team to resolve.

- Complete face-to-face customer review's.

- Arranged the loading of export containers from the UK to several countries. Cargo includes foodstuffs, vehicles and personal effects.

- Handled Dangerous Goods shipments and arranged the completion of DGNs as well as submitting them to the shipping line.

- Raise accurate export documentation such as House Bills of Ladings, DGNs and Certificates of Origin.

- Completed export customs entries.

- Assisting with the tracking of containers, vessels and offering alternative vessel schedules to customers.

- Liaising with consolidation warehouses to book cargo for loading and shipment.

- Invoicing of all export containers monthly.

While working as an Import Operations Assistant, I handled multiple customers with a range of commodities ensuring smooth clearance and delivery as well as accurate documentation handling.

- Handling and submitting Import documentation to external stakeholders - Such as Bills of Lading and CHEDs.

- Arrange deliveries of containers from the port to the final destination warehouse.

- Complete a range of customs clearance entries including cargo falling under Products of Animal Origin, Full Duty, Licence and Bonded entries.

- Complete invoicing and proactively respond to and resolve customer and supplier queries.

- Hold regular customer meetings and quarterly reviews.

- Analysis of KPIs ensuring deadlines and standards are met.

- Providing out of hours work cover.