Katie Knights Temple

• Kept up-to-date with latest hair trends to offer contemporary styling options to clients.
• Trained junior stylists on advanced cutting techniques leading to increased skill levels across the team.
• Kept client records regularly updated with detailed information on previous treatments.
• Maintained clean, tidy and sanitised workstations for minimised staff and customer risk
• Designed attractive window displays drawing more footfall into the salon.
• Created welcoming and nurturing environment for employees and customers to promote sales and services.
• Established and upheld extremely high levels of customer service to achieve guest satisfaction.
• Ensured compliance with health and safety regulations, protecting both staff and clients.
• Led a team of hairstylists, promoting teamwork and high-quality service provision.
• Created personalised hair styling recommendations for clients based on their preferences and facial features.
• Handled financial management tasks like payroll, budgeting, sales tracking-contributing towards business stability.
• Organised training workshops for staff to enhance skills and service quality.
• Resolved customer complaints promptly, enhancing overall client experience in the salon.

Day to day running of salon

ordering stock

Maintaining a clean salon,working environment

Staff rotas,managing clients appointments

Addressing customer inquiries

Health and safety guidelines in the salon

Hiring and training of new staff

All aspects of hairdressing

Booking clients

Consulting with clients

Promote products and new services