Katie Kean
Fatfield,Washington
Summary
Reliable and detail-oriented individual with hands-on experience in scheduling, customer service, and maintaining accurate records. Proven ability to stay organised and communicate effectively, now seeking to build a career in business administration through an apprenticeship.
Overview
4
4
years of professional experience
Work history
Pamper party host
ThePamperHutHQ
Seaham, Durham
05.2024 - Current
- Handle customer enquiries via phone, email, and in person, providing professional and friendly service.
- Coordinate party activities, staff tasks, and timing to deliver efficient events.
- Prepare party materials and managed stock levels of supplies.
- Work as part of a team to meet business targets and deliver high-quality service.
HR work experience - Sixth Form
Caterpillar Articulated Trucks
Peterlee, Durham
07.2024 - 07.2024
- Gained insight into the day-to-day operations of a large manufacturing business, including production and administrative processes
- Shadowed team members across different HR functions to understand how they support the wider business ie. training, compensation and benefits
- Developed communication and teamwork skills by interacting with employees and asking questions to build understanding
- Demonstrated professionalism, punctuality, and a strong willingness to learn in a workplace environment
HR work experience - Year 11
GT Emissions Systems
Peterlee, Durham
07.2022 - 07.2022
- Completed a week of work experience at GT Emissions Systems, within the HR department
- Spent time in various people-related situations such as inductions, disciplinary hearings and job interviews
- Updated the HR systems with information such as personal details, holiday requests etc
- Transferred paper documentation into an electronic filing system
- Gained insight into the importance of being punctual and conducting myself professionally in the workplace.
Education
GCSEs -
St Robert of Newminster Catholic School, St Robert's Catholic School
Washington, Sunderland 09/2018 - 07/2023
A-Levels -
St Robert of Newminster Sixth Form
09/2023 - 06/2025
Skills
- Stock management
- Attention to detail
- Ability to prioritise tasks
- Team collaboration
- Reliability and punctuality
- Problem-solving
Additional Information
I am currently in my first year at Northumbria University studying Business Management. During my time there, I have developed a solid understanding of core business principles and strengthened my academic skills.
However, through this experience I have realised that I am particularly motivated by practical, hands-on learning and applying knowledge in real-world settings. This has led me to want to pursue an apprenticeship instead, where I can gain valuable industry experience alongside continued professional development.
Timeline
HR work experience - Sixth Form
Caterpillar Articulated Trucks
07.2024 - 07.2024
Pamper party host
ThePamperHutHQ
05.2024 - Current
HR work experience - Year 11
GT Emissions Systems
07.2022 - 07.2022
GCSEs -
St Robert of Newminster Catholic School, St Robert's Catholic School
09/2018 - 07/2023
A-Levels -
St Robert of Newminster Sixth Form
09/2023 - 06/2025