Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Katie Jones

Katie Jones

Cardiff

Summary

Highly organised, dependable and eager student Screenwriter currently studying for a Master of Arts at the University of South Wales, with a background in both self-managed and company-managed roles, contributing an array of useful skills which would be beneficial in the television and film industry.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Small business owner

Etsy
Carterton, Oxfordshire
08.2020 - 09.2021
  • Made £11,000+ turnover within a year running my own candle business by myself on Etsy, during covid, and whilst completing my third year of my BA.
  • Demonstrated exceptional customer service by employing tailored and consultative sales approach.
  • Built online marketing campaigns targeting key customer segments.
  • Launched new products with detailed marketing plans.
  • Oversaw budget management to keep to financial targets.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Applied digital marketing tactics to drive business growth and awareness.

Team member

Cineworld
Cardiff
12.2022 - Current
  • Collaborated and offered support with extra tasks to meet team goals.
  • Offered exceptional customer service with strong product knowledge.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Enforced venue performance rules regarding flash photography, recording and access to restricted areas.
  • Supplied clients with information about current and future events at facility.

Hotel receptionist

Travelodge
Witney, Oxfordshire
03.2022 - 01.2023
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Scheduled and made reservations for guests using hotel and management software.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Collected and processed guest data in line with data protection regulations.
  • Achieved 5-star reviews by delivering outstanding customer service.
  • Collaborated with housekeeping and maintenance to address needs of guests.
  • Had multiple good reviews on TripAdvisor as well as the company's own review service.

Sales assistant

Joules
Witney, Oxfordshire
08.2016 - 09.2018
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

Education

Master of Arts - Film: Screenwriting

University of South Wales
Cardiff
09.2023 -

Bachelor of Arts - Media, Journalism & Culture

Cardiff University (Prifysgol Caerdydd)
Cardiff
09.2018 - 07.2021

A-Levels -

Cirencester College
Cirencester
09.2015 - 07.2017

Skills

  • Screenwriting
  • Outstanding organisation
  • Strong leadership
  • Adept in costuming & video editing (eg Adobe After Effects)
  • Proofreading
  • Social media
  • Relationship building
  • Grammar skills
  • Film theory
  • Reliable and punctual
  • Self-Motivated
  • Persevering & Determined

Languages

English
Native
Spanish
Elementary

Timeline

Master of Arts - Film: Screenwriting

University of South Wales
09.2023 -

Team member

Cineworld
12.2022 - Current

Hotel receptionist

Travelodge
03.2022 - 01.2023

Small business owner

Etsy
08.2020 - 09.2021

Bachelor of Arts - Media, Journalism & Culture

Cardiff University (Prifysgol Caerdydd)
09.2018 - 07.2021

Sales assistant

Joules
08.2016 - 09.2018

A-Levels -

Cirencester College
09.2015 - 07.2017

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Katie Jones