Katie Johnson
Nottingham,Nottinghamshire
Summary
Dedicated hospitality professional with 4 years of experience and strong expertise in food service, hygiene, and allergen regulations. Resilient, customer-focused, and committed to delivering exceptional guest experiences in high-pressure environments.
Overview
2
2
years of professional experience
Work history
Team member
Everyman Cinema
Stratford-Upon-Avon
07.2024 - 09.2025
- Delivered exceptional customer service, enhancing guest experiences during special events.
- Assisted with ticket sales and ensured prompt delivery of orders.
Team member
The Woodsman
Stratford-Upon-Avon
03.2024 - 12.2024
- Delivered excellent customer service, assisted with food preparation, handled payments, and managed stock.
- Addressed customer concerns and promoted menu items to ensure smooth operations and satisfaction.
Team member/Barista
Huffkins
Stratford-Upon-Avon
10.2023 - 02.2024
- Responsible for taking customer orders, preparing drinks and snacks, handling transactions, and maintaining cleanliness.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
Breakfast Team member
Crowne Plaza
Stratford-Upon-Avon
04.2023 - 08.2023
- Welcomed guests, took orders, and served breakfast promptly and courteously.
- Maintained cleanliness, replenished buffet items, and coordinated with kitchen staff.
Education
LLB - Law
Nottingham Trent University
09/2025 -
A Level - Law, Sociology, Criminology
Royal Leamington Spa college
09/2023 - 06/2025
AS Level - Music Production and Performance
Royal Leamington Spa College
09.2022 - 5 2023
11 GCSEs including: - Science, Mathematics, English (all grade 6)
Stratford-Upon-Avon High School
01.2017 - 1 2022
Skills
- Customer service
- Communication skills
- Problem solving
- Teamwork
- Time management
Accomplishments
- Level 2 Food and Hygiene Certificate
- Grade 4 Piano
- Hosted and organised a MacMillan charity event raising an admirable amount of money
- Volunteering at the British Heart Foundation and Cancer research
- Served as a course representative and member of the AQA Student Voice
Timeline
Team member
Everyman Cinema
07.2024 - 09.2025
Team member
The Woodsman
03.2024 - 12.2024
Team member/Barista
Huffkins
10.2023 - 02.2024
Breakfast Team member
Crowne Plaza
04.2023 - 08.2023
AS Level - Music Production and Performance
Royal Leamington Spa College
09.2022 - 5 2023
11 GCSEs including: - Science, Mathematics, English (all grade 6)
Stratford-Upon-Avon High School
01.2017 - 1 2022
LLB - Law
Nottingham Trent University
09/2025 -
A Level - Law, Sociology, Criminology
Royal Leamington Spa college
09/2023 - 06/2025