Katie-Jo Wyre

Supporting adults with learning difficulties and challenging behaviours live independently in their own homes.

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Evaluated client progress toward established annual and quarterly goals.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
• supported clients to manage their finances, pay household bills and budget.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Managed inventory control, cash control and store opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Completed point of sale opening and closing procedures.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

• Contributed to team success by completing jobs quickly and accurately.
• Pursued learning opportunities to advance knowledge and take on leadership position.
• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
• Trained new team members by relaying information on company procedures and safety requirements.