Katie Jenkins
Gwaun-Cae-Gurwen
Summary
Dedicated professional with a strong foundation in compassionate leadership and active listening. Demonstrates exceptional emotional resilience and rapport building, ensuring effective communication and support. Proficient in time management and administrative support, with a proven ability to deliver effective public speaking engagements. Committed to fostering positive relationships and achieving organisational goals through empathetic and strategic approaches.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Project Assistant
Mess Up The Mess
Ammanford, Dyfed
09.2024 - 01.2025
- Supported participants during development sessions, ensuring good well-being and providing any support necessary.
- Updated participants on sessions, rehearsals, and key information
- Worked as part of the marketing team, ensuring effective social media coverage and promotion of events within the Queertawe Fringe.
- Facilitated effective communication amongst team members for better productivity.
- Communicated with artists, organisations and team members effectively to ensure progress throughout the project.
- Aswell as the Queertawe Project, I ran a 1.5-day-long project in Ysgol Bro Dinefwr delivering the Arts Award Explore qualification in Welsh. Required time management to translate arts booklets, liaising with lead artists to deliver a qualification effectively.
- Throughout working with Mess Up The Mess, I have been able to improve my skills when using software like Microsoft Word and Canva.
Administrative Assistant
Mess Up The Mess
Ammanford, Dyfed
04.2024 - 08.2024
- Interacted professionally with clients providing excellent service at all times.
- Contributed to team effort by accomplishing related results as needed.
- Supported staff with any tasks such as booking transport, venues or artists.
- Ensured that tasks were done to facilitate their Yfory project effectively.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Youth Arts Intern
Mess Up The Mess
Ammanford, Dyfed
01.2024 - 04.2024
- Adapted to new situations and learned new skills quickly.
- Managed correspondence, keeping all parties up-to-date on project developments.
- Showed initiative and willingness to take on new challenges.
- Supported sessions in their weekly sessions and their After Hours Arts Academy and Techin' It Live projects in Pontardawe, such as liaising with lead artists, taking photos and working registers.
- Developed systems for how the Arts Award was going to be run (Both at Explore and Bronze Level).
- Kept registrations current, updating details as required
Public Reach and Media Creation Director
Teenagers With Experience
04.2020 - 09.2023
- Organised and managed time effectively to support work-life balance
- Ensured that new social media volunteers were set up with appropriate training.
- Researched and provided topics and issues for team to cover within their posts.
- Evaluated social media strategies and being critical of what worked and didn't, and taking steps to fix it if it wasn't working.
- Communicated with other members of management in order to ensure content fit business goals and what it stands for.
- Composed content, engaged with followers in comments and monitored activities to manage social media accounts with cohesive strategy.
Sales Assistant
Sainsbury's
Swansea, City and County of Swansea
07.2020 - 07.2022
- Provided service with smiles, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Ensured that products put on shelves were good quality and suitable for consumers.
- Understood and applied health and safety protocols and regulations.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
Bachelor of Arts - Business Management
University of South Wales
09.2022 - 06.2023
HND - Business Studies
University of South Wales
09.2020 - 05.2022
A-Levels -
NPTC Group of Colleges
09.2018 - 06.2020
GCSEs -
Cwmtawe Community School
09.2013 - 06.2018
Skills
- Compassionate leadership
- Active listening
- Emotional resilience
- Rapport building
- Time management
- Administrative support
- Effective public speaking
Languages
Welsh
Fluent
English
Fluent
Timeline
Project Assistant
Mess Up The Mess
09.2024 - 01.2025
Administrative Assistant
Mess Up The Mess
04.2024 - 08.2024
Youth Arts Intern
Mess Up The Mess
01.2024 - 04.2024
Bachelor of Arts - Business Management
University of South Wales
09.2022 - 06.2023
HND - Business Studies
University of South Wales
09.2020 - 05.2022
Sales Assistant
Sainsbury's
07.2020 - 07.2022
Public Reach and Media Creation Director
Teenagers With Experience
04.2020 - 09.2023
A-Levels -
NPTC Group of Colleges
09.2018 - 06.2020
GCSEs -
Cwmtawe Community School
09.2013 - 06.2018
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