Katie-Jane Lawrence
Cheltenham,EN
Summary
Accomplished Interior Designer and Area Manager experienced in client relationship management and visual merchandising. Led a team of 33 across five luxury stores, enhancing customer experience and streamlining operations while driving business growth through effective project management and sales strategies. Focused on building relationships and cultivating partnerships to expand profit channels and deliver tailored solutions to customer needs.
Overview
1
1
Language
2
2
years of post-secondary education
129
129
years of professional experience
Work History
Interior Designer
Marrakech
01.2004 - 01.2024
- Collaborated with clients to design dream homes and boutique hotels while adhering to budget constraints.
- Partnered with private clients and companies to create customized design solutions.
- Leveraged sourcing skills and effectively communicated design ideas to ensure alignment with client vision.
Freelance Sales consultant
Miller's Tale
St Andrews
01.2014 - 01.2022
- Developed repeat custom by offering exceptional customer service.
- Responsible for developing repeat custom through offering exceptional customer service.
- Managed general housekeeping and store merchandising.
- Keyholder
Personal shopper
Marrakech
01.2003 - 01.2010
- Served diverse clientele including A-list celebrities, international interior designers, and upscale tourists.
- Ensured clients received exceptional service, fulfilling their wish lists while enhancing their experience of Marrakech.
- Received press articles in Vogue, Conde Nast Travel, Sunday Times Travel, Max Magazine, and CNN due to my celebrity clientele.
- Assisted in film productions in Morocco by dressing stars' trailers and hotel rooms, enhancing their comfort and experience.
Manager and buyer
Trotter & Deane
Bury St Edmunds
01.1999 - 01.2001
- Bought from international designers and developed own label.
- Managed team of 5, ensuring comprehensive training on new products to improve product knowledge.
- Coordinated exclusive after-hours events for valued customers.
- Arranging out of hours events for special customers.
Area Manager
TSE Cashmere
London
01.1895 - 01.1997
- Oversaw daily operations across multiple retail locations.
- Controlled in-store merchandise to maintain optimal stock levels.
- Oversaw daily operations to ensure consistent customer experience across multiple retail locations.
- Managed team performance through ongoing coaching and feedback to enhance staff development.
- Managed in-store merchandise control.
Concession Manager
TSE Cashmere
London
01.1992 - 01.1995
- Managed menswear and ladies wear concession in retail setting.
- Executed visual merchandising strategies to enhance product presentation in store.
- Established relationships with in-store management to improve collaboration.
- Ran a menswear and ladies wear concession.
Education
Bachelor of Arts - Fashion Design
Bristol College of Art And Design
Bristol 09.1984 - 09.1986
Skills
- Interior styling
- Project management
- Budget management
- Client relationship management
- Visual design
- Excellent attention to detail
- Sales expertise
- Customer service
Languages
French
Advanced (C1)
C1
Timeline
Freelance Sales consultant
Miller's Tale
01.2014 - 01.2022
Interior Designer
01.2004 - 01.2024
Personal shopper
01.2003 - 01.2010
Manager and buyer
Trotter & Deane
01.1999 - 01.2001
Concession Manager
TSE Cashmere
01.1992 - 01.1995
Bachelor of Arts - Fashion Design
Bristol College of Art And Design
09.1984 - 09.1986
Area Manager
TSE Cashmere
01.1895 - 01.1997