Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
Katie Gray

Katie Gray

Glasgow

Summary

I am a keen and responsible individual looking for opportunities in communications or journalist sectors. I am a recent graduate from The University of Glasgow, having studied a joint degree; English Literature and Theatre Studies. I have a strong passion for writing and creating, and have recently taken on the role of social media ambassador for easyHotel. I have completed a journalism/writer internship program for The Borgen Project which allowed me to develop my writing and research skills. I was the events organiser for two societies at my university; NSPCC Student Volunteers, and The Literature Association. Both of these roles required me to plan and manage events for the societies, these range from fundraising socials to the upcoming College of Arts Ball in 2026. Furthermore, I am currently volunteering as the monthly newsletter writer/editor at Classrooms For Malawi. I have previous experience working as part of a team and fitting to set schedules, and I am eager to learn from others to develop my skills.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Newsletter Writer/Editor

Classrooms For Malawi
Rutherglen, South Lanarkshire
2026.01 - Current
  • Correspond with the board of Classrooms For Malawi
  • Gather significant stories from that month
  • Select and edit together photographs
  • Write and edit the contents of the newsletter
  • Created captivating headlines, resulting in increased reader engagement
  • Assist with fundraising
  • Ensure the newsletter is sent on time every month.

Writer/Journalist Intern

The Borgen Project
Remote
2025.07 - 2025.09
  • Pitch story ideas
  • Researching and fact-checking stories
  • Writing and editing articles for the blog and/or magazine
  • Conducting interviews in person and online
  • Sourcing article cover photos
  • Fundraising a minimum of £400 through a range of in person and online efforts
  • Spread awareness of global poverty and how to contact a local mp regarding this issue.

Social Media Ambassador

easyHotel Glasgow
Glasgow, Glasgow City
2026.06 - Current
  • Create at least one video for the company per week
  • Filming and editing skills videos
  • Pitch ideas for content
  • Work closely with the social media manager and marketing team
  • Write enticing captions on videos/posts.

Team Member

easyHotel Glasgow
Glasgow, UK
2024.04 - Current
  • Being the first point of contact for the guest experience
  • Checking guests in and out of the hotel
  • Providing information about the local area to guests
  • Dealing with guest queries and complaints
  • Taking payments from guests
  • Inspecting rooms and communicating to maintenance or housekeeping any issues
  • Answering phone calls
  • Managing the reception emails
  • Ensuring a general cleanliness of the reception area
  • Working alone and able to solve problems and think on my feet.

Event manager

Student Volunteers for the NSPCC
Glasgow, Glasgow City
2025.09 - 2026.05
  • Organise and plan fundraisers for the society
  • manage correspondence with venues and/or entertainment
  • lead events for the society
  • communicate and work alongside other team members
  • pitch new fundraiser ideas

Social secretary

University of Glasgow Literature Association
Glasgow, Glasgow City
2025.09 - 2026.05
  • Organise and plan socials for the society
  • Manage correspondence with venues and/or entertainment
  • Lead events for the society
  • Communicate and work alongside other team members
  • Assist with social media communications and posts

Cafe Worker

Shielings Café
East Kilbride, South Lanarkshire
2023.09 - 2024.04
  • Preparing food and maintaining a general cleanliness within the kitchen
  • Operating the dishwasher
  • Working with customers and operating the till
  • Making hot beverages and maintaining a general cleanliness in the front of the cafe; including cleaning tables, sweeping and mopping
  • Assisting in opening and closing the cafe
  • Ensuring the drinks and cakes cabinets are well stocked and presentable

Customer service assistant

Wickes
Glasgow
2022.11 - 2023.07
  • Operating a till and serving customers
  • Stocking the shop shelves
  • Ensuring all labels were correct and up to date across the shop
  • Completing orders for click and collect
  • Receiving customer calls and answering any queries
  • Helping customers on the shop floor to find products and offer advice when able.
  • Assisted in the training of new staff members, ensuring consistency in service delivery.

Cafe Worker

The View Café
Uddingston, South Lanarkshire
2021.09 - 2022.11
  • Serving and taking orders from customers
  • Preparing food and beverages for customers
  • Taking payments from customers
  • Answering phone calls from customers
  • regular cleaning and tidying of the cafe and kitchen
  • Assisting in closing up the cafe
  • Ensuring the displays remain well stocked and presentable.

Education

Bachelor of Arts - English Literature and Theatre Studies

University of Glasgow
2022.09 - 2026.06

Advanced Higher -

Holy Cross High Scool
Hamilton, South Lanarkshire

Higher -

Holy Cross High School
Hamilton, South Lanarkshire
2020.08 - 2022.06

National 5 -

Holy Cross High School
Hamilton, South Lanarkshire
2019.08 - 2020.06

Skills

  • Researching
  • Newsletter writing and planning
  • Content creation
  • Writing
  • Editing
  • Public speaking confidence
  • Verbal proficiency
  • Graphic design basics
  • SEO understanding
  • Event planning
  • Digital marketing

Certification

Level 2 Food Hygiene and safety for catering (gained 2023)

Timeline

Social Media Ambassador

easyHotel Glasgow
2026.06 - Current

Newsletter Writer/Editor

Classrooms For Malawi
2026.01 - Current

Event manager

Student Volunteers for the NSPCC
2025.09 - 2026.05

Social secretary

University of Glasgow Literature Association
2025.09 - 2026.05

Writer/Journalist Intern

The Borgen Project
2025.07 - 2025.09

Team Member

easyHotel Glasgow
2024.04 - Current

Cafe Worker

Shielings Café
2023.09 - 2024.04

Customer service assistant

Wickes
2022.11 - 2023.07

Bachelor of Arts - English Literature and Theatre Studies

University of Glasgow
2022.09 - 2026.06

Cafe Worker

The View Café
2021.09 - 2022.11

Higher -

Holy Cross High School
2020.08 - 2022.06

National 5 -

Holy Cross High School
2019.08 - 2020.06

Advanced Higher -

Holy Cross High Scool
Katie Gray