Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Katie Golby

Wakefield,West Yorkshire

Summary

Hard working, loyal and dedicated individual with experience in general and varied office administration support, enquiry handling by telephone and email, invoicing and billing, and dealing with customers to ensure excellent service.


Demonstrates strong organisational skills and a commitment to enhancing operational efficiency.


Reliable worker with experience to manage diverse yard tasks with sound judgement and strong time-management skills. Observes and enforces safety standards to protect team members and equipment.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Livery Yard Manager

Calder Farm Services
Mirfield, West Yorkshire
04.2024 - Current
  • Excellent organisation and prioritisation skills - planning daily activities on the yard for myself and staff as well as dealing with daily issues as they arise.
  • Maintain records of all yard transactions so monthly invoices can be produced for all livery owners accurately.
  • Good communication skills liaising with Owners, Vets, Farriers etc.
  • Ensure safety standards are met to reduce any workplace incidents.
  • Handle customer complaints, to ensure satisfaction and improve service.
  • Implement efficient yard operations by managing staff and resources.
  • Conduct daily yard inspections to maintain standards and cleanliness.
  • Ensure the safety and well being of all horses on the livery yard.

Equine technician

Askham Bryan College
Askham, York
11.2020 - 05.2024
  • Assisted with the education of students on basic equine care leading to improved animal welfare.
  • Supervising students in caring for all horses on the yard.
  • Assisted with various treatments on injured or aged horses aiding their recovery process.
  • Administered general healthcare to horses by monitoring vital signs, feeding and grooming.
  • Assisted vets during medical procedures to ensure optimal care for the animals.
  • Monitored horse welfare and well being, identifying and addressing any unmet needs.
  • Assured safe transportation of horses from one location to another.
  • Assisted with horse health with proper diet planning relevant to work loads.

Office/Finance Administrator

Electrical Repairs & Rewind Services LTD
Wakefield, West Yorkshire
05.2022 - 04.2024
  • Processed invoices and payments, updating vendor and client accounts to reflect up-to-the-minute changes.
  • Answering telephone or email queries, regarding potential jobs coming in and timescales for completion.
  • Reconciled daily bank statements, checking on overall financial situation.
  • Administered payroll processes to guarantee timely and accurate payments to staff.
  • Handled correspondence, providing timely responses to all enquiries.
  • Delivering jobs back or collecting jobs from customers.

Education

Bachelor of Science - Equine Science

University Centre Askham Bryan
York
09.2020 - 05.2023

Higher National Diploma - Equine

Askham Bryan College
York
09.2018 - 05.2020

GCSEs - Various

Outwood Academy Freeston
Normanton
09.2013 - 05.2018

Skills

  • General and varied office administration support
  • Enquiry handling by telephone and email
  • Invoicing and billing
  • Customer service

Affiliations

I enjoy spending time with my 2 horses and competing them when I can. I also enjoying walking my 2 dogs in the countryside.

References

References available upon request.

Timeline

Livery Yard Manager

Calder Farm Services
04.2024 - Current

Office/Finance Administrator

Electrical Repairs & Rewind Services LTD
05.2022 - 04.2024

Equine technician

Askham Bryan College
11.2020 - 05.2024

Bachelor of Science - Equine Science

University Centre Askham Bryan
09.2020 - 05.2023

Higher National Diploma - Equine

Askham Bryan College
09.2018 - 05.2020

GCSEs - Various

Outwood Academy Freeston
09.2013 - 05.2018

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Katie Golby