Katie Ford
Weybridge,Surrey
Summary
A dedicated professional with expertise in retail software proficiency and time optimisation, complemented by strong empathy and a positive attitude. Demonstrates exceptional cash handling skills, ensuring accuracy and efficiency in financial transactions. Committed to leveraging these competencies to enhance customer satisfaction and operational excellence in a dynamic retail environment.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Sales assistant
Sainsbury's Local
Weybridge, Surrey
08.2021 - 11.2025
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Improved customer service by efficiently handling queries and complaints.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Trained new staff members, fostering a supportive working environment.
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
BA Hons - Fine Art
Solent University
Southampton 09.2018 - 05.2021
Skills
- Retail software proficiency
- Time optimisation
- Strong empathy
- Cash handling
- Positive attitude
Affiliations
- Reading
Timeline
Sales assistant
Sainsbury's Local
08.2021 - 11.2025
BA Hons - Fine Art
Solent University
09.2018 - 05.2021