Katie Evans
London
Summary
Organized administrative professional with over five years of experience supporting senior staff and managing front-of-house operations in fast-paced environments. Proven ability to handle confidential information with discretion and maintain professionalism. Strong communication, time management, and organizational skills contribute to effective team support. Seeking to leverage expertise in a school administration role.
Overview
6
6
years of professional experience
Work history
Executive Assistant
Stifel – Capital Solutions Group
London
07.2021 - Current
- Provide comprehensive administrative support to senior executives within the Capital Solutions Group
- Manage complex diaries, meetings and schedules with accuracy and forward planning
- Act as first point of contact, handling calls, emails and enquiries professionally
- Prepare correspondence, documents and reports to a high standard
- Handle sensitive and confidential information with discretion at all times
- Coordinate internal and external meetings, including follow-up actions
- Support record-keeping, compliance and internal administrative processes
- Process expenses and travel arrangements using internal systems
- Assisted in decision-making processes by conducting comprehensive research.
Front of House Receptionist / PA
Hanover Square
London
08.2020 - 07.2021
- Maintained visitor logs meticulously, aiding in security Office Concierge – Hanover Square | Aug 2020 – July 2021
- Managed reception and front-of-house operations in a professional office environment
- Liaised with clients, visitors and building management
- Organised meetings on-site and via video conferencing
- Provided telephone and email support
- Conducted site tours for prospective clients
- Assisted with training new staff on building protocols
- Delivered consistently high customer service standardsmanagement.
- Utilised knowledge of company policies to assist customers with queries accurately.
- Handled sensitive information with discretion to maintain confidentiality.
- Provided excellent customer service for positive client relationships.
Front of House Receptionist
Heron Tower
London
01.2020 - 08.2020
- Controlled inventory relevant to the reception area for sustained supply levels.
- Maintained visitor logs meticulously, aiding in security management.
- Monitored access into building, contributing to overall safety measures.
- Assisted in maintaining security by issuing, checking and collecting badges as necessary.
- Welcomed and checked in guests and visitors
- Managed reception desk and telephone enquiries
- Maintained a professional and organised front-of-house environment
- Delivered high standards of customer service in a busy setting
Education
Bachelor of Arts - Hair, Make-Up and Prosthetics for Performance
University of the Arts London
LondonGCSEs -
St. James Catholic High School
LondonSkills
- Administration and diary management
- Front-of-house, parent and visitor communication
- Confidentiality and data protection awareness
- Organisation, prioritisation and time management
- Professional telephone manner
- Calm, reliable and supportive approach
Affiliations
- Motherhood
- Reading
- Staying Active
System & IT Skills
- Microsoft Outlook, Word and Excel
- Google Sheets and Google Workspace
- Salesforce (CRM)
- Concur (expenses and travel management)
- Video conferencing platforms (Teams, Zoom, Google Meet)
- Accurate data entry and record management
References
References available upon request.
Timeline
Executive Assistant
Stifel – Capital Solutions Group
07.2021 - Current
Front of House Receptionist / PA
Hanover Square
08.2020 - 07.2021
Front of House Receptionist
Heron Tower
01.2020 - 08.2020
Bachelor of Arts - Hair, Make-Up and Prosthetics for Performance
University of the Arts London
GCSEs -
St. James Catholic High School