Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katie Elkington

Chelmsford,Essex

Summary

Dedicated professional with a strong focus on customer orientation and organisational efficiency. Proven ability to support administration through exceptional record-keeping and multi-tasking capabilities. I have recently worked as an office administrator for a Landscape Company. All of my previous roles have been customer service based which I thoroughly enjoy.

Overview

35
35
years of professional experience

Work History

Office Administrator

Benchmark Landscape Limited
Chelmsford, Essex
10.2021 - 04.2025

Maintained high standards of accuracy and quality in data entry and record keeping.

Organised filing systems and maintained records and documentation in alignment with company policies and data security protocol.

Processed invoices and financial data with a strong eye for detail.

Processed purchase orders with a high attention to detail.

Had full access to bank accounts to enable payment of staff salaries.

Nursery Practitioner

Little Owls Nursery
Chelmsford, Essex
04.2019 - 10.2021
  • Conducted regular parent-teacher meetings, fostering strong communication channels between nursery and home environments.
  • Improved fine motor skills in children by introducing age-appropriate crafting activities.
  • Developed stronger language skills in children by implementing creative storytelling sessions.
  • Provided support during meal times, encouraging balanced diets for better health.
  • Maintained detailed records of each child's progress, facilitating personalised care and learning plans.
  • Cultivated positive relationships with parents and carers; kept them informed about their child's achievements and areas for improvement.

Estate Agent

McCartney Estate Agents and Bairstow Eves
Chelmsford, Essex
04.1999 - 12.2017
  • Fostered strong relationships with clients to ensure repeat business and referrals.
  • Improved client understanding of the buying process through clear communication and guidance.
  • Actively followed-up with prospective buyers after viewings encouraging faster decision making.
  • Enhanced customer satisfaction by promptly addressing enquiries and providing accurate property information.
  • Applied excellent negotiation skills during deal closing securing beneficial outcomes for clients.
  • Conducted comprehensive property valuations for potential sellers, resulting in realistic listing prices.
  • Promoted sales with effective marketing strategies and high-quality property listings.
  • Facilitated smooth transactions by coordinating with solicitors, mortgage brokers, surveyors, and other estate agents.

Bank Clerk

HSBC UK
Chipping Ongar, Essex
09.1990 - 03.1999
  • Processed account transactions efficiently, promoting positive customer experience.
  • Facilitated smooth bank operations for consistent, high-quality service delivery.
  • Provided excellent service by swiftly addressing customer concerns.
  • Managed confidential customer information, ensuring privacy and trust.
  • Balanced daily cash drawers with attention to detail and accuracy.
  • Enhanced team performance with effective communication and collaboration.
  • Promoted a friendly environment whilst dealing with customers at the counter.
  • Managed cash deposits and withdrawals, conducting daily cash counts.

Education

A-Levels - Biology

Boswells Comprehensive
Chelmsford, Essex

GCSEs -

Boswells Comprehensive
Chelmsford, Essex

Skills

  • Customer orientation
  • Multi-Tasking capability
  • Organisational efficiency
  • Record-keeping
  • Administration support

Affiliations

  • Bell Ringing at my local church and Pottery Classes.

Timeline

Office Administrator

Benchmark Landscape Limited
10.2021 - 04.2025

Nursery Practitioner

Little Owls Nursery
04.2019 - 10.2021

Estate Agent

McCartney Estate Agents and Bairstow Eves
04.1999 - 12.2017

Bank Clerk

HSBC UK
09.1990 - 03.1999

A-Levels - Biology

Boswells Comprehensive

GCSEs -

Boswells Comprehensive
Katie Elkington