Katie Dallison
Madley,Herefordshire
Summary
Dedicated individual with expertise in animal/pet care, complemented by skills in basic veterinary assistance and health check conducting. Demonstrates strong animal handling skills and comprehensive animal husbandry knowledge. Proven ability to train staff effectively while delivering exceptional customer service through excellent verbal communication skills. Committed to following a career in animal care, focusing on enhancing the well-being of pets and supporting their owners.
Friendly and enthusiastic Waitress used to operating in fast-paced environments with demanding quality of service. Talent for adapting to changing menus and policies, as well as handling customer issues. Proven the ability to train staff effectively while delivering exceptional customer service through excellent verbal communication skills.
Overview
1
1
Certification
2
2
years of professional experience
Work history
Waitress and bar staff
The Red Lion
Madley, Herefordshire
2024.10 - Current
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
- Prepare and produce desserts
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
Pot washer
Brobury House Gardens & Cafe
Bredwardine , Herefordshire
2024.07 - 2024.09
- Assisted in maintaining a well-ordered kitchen.
- Operated industrial dishwasher effectively to ensure highest level of cleanliness.
- Managed waste disposal responsibly, contributing towards an eco-friendly workplace environment.
- Delivered clean and dry tableware for improved dining experience.
Education
Level 3 T-Level - Animal management
Holme Lacy College
2024.09 -
Skills
- Dog walking and pet care
- Verbal communication skills
- Customer service expertise
- Basic veterinary assistance
- Health check conducting
- Animal handling skills
- Animal husbandry knowledge
- Staff training abilities
Certification
Pet Sitting and Dog Walking diploma - 1st March 2026
Pet First Aid Certificate - 28th February 2026
Affiliations
- Enjoying long walks and outdoor activities with my dogs
- Passionate about animal care and building strong routines around their well being
Experience
Wye Valley Veterinary Practice
- Assisted with general animal care
- Observed consultations and gained understanding of basic veterinary procedures
- Maintained cleanliness and hygiene in clinical areas
- Supported the team with routine tasks such as preparing equipment and organising supplies
Dog grooming - Daisy Mae's Dog Groomers
- Assisted with washing, drying and preparing dogs for grooming
- Helped keep the workspace clean, organised and safe
- Provided friendly interaction with customers and their pets
Timeline
Waitress and bar staff
The Red Lion
2024.10 - Current
Level 3 T-Level - Animal management
Holme Lacy College
2024.09 -
Pot washer
Brobury House Gardens & Cafe
2024.07 - 2024.09