Summary
Work history
Education
Skills
Timeline

Katie Butlin

Corby,Northamptonshire

Summary

I am hardworking team member experienced with fast pace of food service. Demonstrated a friendly and approachable manor towards customers. I am very organized and have a positive attitude and manage my time effectively . I am willing to take on added responsibilities to meet team goals.

Work history

Pizza shop assistant

Pizza time
Kettering, Northamptonshire
01.2023 - 04.2023
  • Responded to telephone orders, took payments over the phone
  • Understood and adhered to company's health and safety policies.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Prepared orders for customers.

Chip Shop Assistant

Avondale Chippy
Kettering, Northamptonshire
01.2023 - 04.2023
  • Operated shop cash register with zero error.
  • Warmly greeted customers and served proactively reduced wait times.
  • Demonstrated proper food handling and safety standards.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Advised customers on menu queries, recommendations and dietary and allergy concerns.

Waitress and bar maid

The Warren-Greene King
Kettering, Northamptonshire
09.2022 - 01.2023
  • Promptly communicated refill orders to bar staff, maintaining seamless workflow.
  • Processed cash and card payments accurately and efficiently.
  • Cleared, cleaned and restocked tables, reducing customer waiting times.
  • Served beverages with efficiency and friendliness, ensuring guests satisfaction and offering advice on menu selections.
  • Thoroughly wiped down and disinfected tables, increasing consumer confidence in internal hygiene practices.
  • Warmly greeted customers to establish and maintain excellent first impressions.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Assisted waiters during big events and functions to preserve smooth workflow.
  • Informed kitchen staff regarding order and requirements.
  • Participated in staff meetings to discuss specials, menu changes and group reservations.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.

Education

GCSEs -

Kettering Science Academy, Kettering
09.2017 - 07.2022

Skills

  • Till operation
  • Food hygiene knowledge
  • Customer service
  • Cash handling

Timeline

Pizza shop assistant - Pizza time
01.2023 - 04.2023
Chip Shop Assistant - Avondale Chippy
01.2023 - 04.2023
Waitress and bar maid - The Warren-Greene King
09.2022 - 01.2023
Kettering Science Academy - GCSEs,
09.2017 - 07.2022

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Katie Butlin