Summary
Overview
Work history
Education
Skills
Timeline
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Katie Burch

Swindon,Wiltshire

Summary

Dedicated and confident individual offering strong communication and problem-solving skills with a background in customer service. Knowledgeable about building relationships and understanding customer needs. Currently studying a Business & Administration T-Level at Cirencester College, developing advanced workplace and administrative skills. Passionate about providing excellent service, working as part of a team, and growing in a fast-paced environment.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Sales advisor

River Island
Swindon, Wiltshire
09.2023 - Current
  • Monitor and refresh displays to attract customers.
  • Deliver excellent customer service by addressing and resolving queries.
  • Assist in stock taking for accurate inventory management.
  • Increase sales through product knowledge.
  • Greet customers to create a warm, welcome environment.
  • Work under pressure to reduce queueing times and disorder.
  • Communicate with colleagues to ensure all areas of the shop floor are covered.
  • Handle payments at the checkout.
  • Work collaboratively with team members to meet daily sales targets.




Education

GCSEs - Mathematics:7 English Language & Literature:6 History:7 Sociology:7 Spanish:6 Design & Technology:6

Abbey Park School
Swindon
09.2018 - 06.2023

Skills

    - Reliability

    - Teamwork

    - Problem-solving

    - Microsoft Office

    - Adaptability

    - Time management

    - Leadership

    - Interpersonal skills

    - Fire, health & safety training

    - Attention to detail

    - Cash handling

    - Punctuality

    - Customer service

    - Verbal & written communication

Timeline

Sales advisor

River Island
09.2023 - Current

GCSEs - Mathematics:7 English Language & Literature:6 History:7 Sociology:7 Spanish:6 Design & Technology:6

Abbey Park School
09.2018 - 06.2023

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Katie Burch