Katie Bracci
Stotfold,Hertfordshire
Summary
Organised and fastidious individual in the workplace, looking forward to learning new skills and adapting to different work environments to boost my experiences further. Motivated and reliable for effective work production and deadlines.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Office Administrative Assistant
Accuro ACBS
Stevenage, Hertfordshire
09.2023 - 08.2025
- I have been working at Accuro Air Conditioning and Building Services as an Administrative Assistant.
- My responsibilities include: scheduling appointments for engineers and subcontractors, client correspondence via Outlook and telephone, quotation arrangements, registering purchase invoicing to Sage, sending sales invoices to clients.
- This role has built upon my skill of Microsoft office tools, particularly Word, Outlook and Excel.
- Skills crucial to this role are time management, organisation, problem-solving and communication.
- In this role, I’ve focused on handling urgent requests that often come in alongside other responsibilities, especially when working with high-profile clients and tight deadlines
Supervisor
Starbucks
10.2019 - 10.2023
- Working at Starbucks gave me the ultimate leading a team experience over the years.
- In the last two years, I stepped up to support my manager as a temporary Assistant Manager - making us able to adapt to an understaffed environment.
- This role involved compulsory skills such as store management, leading a team, efficient customer service and problem solving.
- My promotion to supervisor was earned in January 2022 and my promotion to the optional 'Black Apron' (Coffee Master) award was studied throughout the Summer of 2021 and rewarded in September 2021.
Education
Bachelor of Arts - International Relations and Development
University of Westminster
London 09.2021 - 06.2025
A-Levels - Geography, History Option H3
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2018 - 05.2021
Skills
- Decision Maker
- Good Communication
- Data entry speed
- Sage software knowledge
- Adapting to change
- Customer orientation
- Outlook email system mastery
- Microsoft Office
Languages
English
Native
Affiliations
I have always had a passion for PC Gaming! In university I was captain of the Westminster Dragons E-Sports team for CS:GO. This is generally how I'll spend my free time, if I am not out socialising.
References
References available upon request.
Timeline
Office Administrative Assistant
Accuro ACBS
09.2023 - 08.2025
Bachelor of Arts - International Relations and Development
University of Westminster
09.2021 - 06.2025
Supervisor
Starbucks
10.2019 - 10.2023
A-Levels - Geography, History Option H3
Samuel Whitbread Academy
09.2018 - 05.2021
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