Katie Ashton
Shebbear,DEV
Summary
Self-motivated Shelf Filler working positively and tirelessly to uphold excellent quality and service standards. Offering exceptional attention to detail in stock monitoring, examination and replenishment for well-stocked, visually appealing sales floors. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
8
8
years of professional experience
Work history
Cash office clerk
Asda
Bideford, Devon
2024.09 - Current
- Streamlined cash handling processes to increase efficiency in daily tasks.
- Demonstrated proficiency in operating cash registers and other office equipment for smooth operational flow.
- Handled customer returns and exchanges efficiently whilst maintaining high levels of customer satisfaction.
- Supported financial operations by promptly reporting any discrepancies or issues to management.
- Performed end-of-day reconciliation procedures to ensure complete accuracy of transaction records.
- Prepared bank deposits for safe transportation at the end of each business day.
- Administered petty cash disbursements, keeping accurate recordkeeping procedures.
- Completed additional administrative duties such as filing, photocopying and faxing as required, ensuring seamless operation within the office space.
- Balanced daily receipts against sales reports, ensuring financial integrity was upheld.
- Secured financial data for the company by maintaining strict confidentiality and integrity of cash office operations.
- Upheld excellent time-management skills; thus prioritised tasks effectively during peak times.
- Balanced cash registers by verifying amounts processed and accurately noting shortages and overages.
- Processed large quantities of cash, achieving zero errors.
Housekeeper
Grasscott
Shebbear, Devon
2021.04 - Current
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Delivered special items such as cots and occasional beds to guest rooms, setting up with appropriate linen.
Twilight / Front end Cashier
Asda
Bideford, Devon
2020.03 - Current
- Developed and maintained courteous and effective working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved problems, improved operations and provided exceptional service.
- Worked closely with section leaders to maintain optimum levels of communication to effectively and efficiently complete projects.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
- Assisted customers in locating products, improving shopping experience.
- Provided support during stock replenishment tasks ensuring availability of products for customers at all times.
- Processed payments efficiently to minimise waiting times for customers.
- Handled large volumes of cash securely, preventing loss or theft.
- Enhanced customer service by efficiently processing transactions and addressing queries.
- Managed returns and exchanges to ensure customer satisfaction.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Resolved customer complaints and answered queries about store products.
- Delivered outstanding customer care with proactive sales and listening skills.
- Completed opening and closing procedures each day.
- Helped meet business needs by working extra shifts.
Housekeeping Cleaner
Premier Grade Cleaning
Bude, Devon
2019.04 - 2020.08
- Maintained strong levels of client trust through honest communication and delivery of an impeccable finish.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Worked efficiently with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Maintained flexible working patterns to best suit evolving customer needs.
- Liaised with clients to identify priority tasks, ensuring effective and timely completion.
- Executed regular deep cleans for optimal health and hygiene standards.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
Care Worker (Homecare)
West Heanton
Shebbear, Devon
2018.02 - 2019.10
- Prepared 30 + nutritional meals daily and provided mealtime assistance according to clients' needs.
- Assisted clients in safe and appropriate use of mobility equipment such as lifting and moving.
- Established trust by building meaningful rapport with service users and their families.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Managed diverse daily patient health and wellbeing duties, from activity planning to mobility support.
- Assisted in daily personal care routines, including washing and dressing, to support execution of Activities of Daily Living (ADL).
Education
GCSE -
Great Torrington School
Great TorringtonNVQ Level 1 - Food and Hospitality
North Devon College
Barnstaple, DevonNVQ Level 1 - Travel and Tourism
North Devon College
Barnstaple, DevonNVQ Level 1 - Agriculture
Dutchy College
2012
NVQ Level 1 - Emergency First Aid
Dutchy College
2010
Skills
- Hospitality background
- Superstore background
- Organised and efficient
- Self-directed
- Exceptional communicator
- Hard working
- Great working within a team or individually
Timeline
Cash office clerk
Asda
2024.09 - Current
Housekeeper
Grasscott
2021.04 - Current
Twilight / Front end Cashier
Asda
2020.03 - Current
Housekeeping Cleaner
Premier Grade Cleaning
2019.04 - 2020.08
Care Worker (Homecare)
West Heanton
2018.02 - 2019.10
GCSE -
Great Torrington School
NVQ Level 1 - Food and Hospitality
North Devon College
NVQ Level 1 - Travel and Tourism
North Devon College
NVQ Level 1 - Agriculture
Dutchy College
NVQ Level 1 - Emergency First Aid
Dutchy College