Katie-Anne Harris
London,Ireland
Summary
Results-oriented professional skilled in leadership and strategic planning, with a strong background in customer service across retail and hospitality sectors. Proven ability to engage diverse clientele and adapt in fast-paced environments. Demonstrated strengths in logistics, coordination, and organisation, committed to enhancing team performance and delivering value.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Production Assistant
Fin&Finn Productions, London
London
2026.05
- Ensured preparation for the shoot during pre-production by assembling call sheets for the talent and crew, liaising with location and ensuring the entire team were ready and equipped to begin shooting.
- Communicated with production heads to ensure their comfort and readiness throughout the shoot.
- Sourced essential materials for the production team and talent, ensuring all necessary items were available.
- Acted as the first point of contact for talent, guiding them to catering, wardrobe, and other services.
Front of House Supervisor
Kauai, Virgin Active UK, Chiswick Riverside, London
London
2026.01 - 2026.07
- Communicated effectively with high-class members to deliver exceptional service and enhance customer satisfaction.
- Trained team members to develop supervisory skills while managing site operations in absence of manager, ensuring smooth opening and closing procedures.
- Created weekly rotas for team and managed store orders and recruitment to maintain operational efficiency.
- Managing inventory, assisting with merchandising, and handling card and cash transactions.
Supervisor
Soho Coffee and Kitchen, London
London
2024.09 - 2025.12
- Supported team members as supervisor by running the cafe in the manager's absence, opening and closing the store, and assisting team and customers.
- Managed inventory, supported merchandising efforts, and processed card and cash transactions efficiently.
- Demonstrated kitchen and barista skills through comprehensive training, delivering food preparation, customer service, and sales support in high-volume cafes.
Uniform Sales Advisor
Dan Fitzgerald’s, Tralee
Tralee
2023.05 - 2024.08
- Specialised in school uniform sales, assisting parents and students from 30+ schools in County Kerry.
- Delivered exceptional customer service and sales support in high-traffic retail setting.
- Oversaw inventory levels to ensure product availability and merchandising, ensuring stock availability and accuracy in cash transactions.
- Cultivated strong interpersonal skills through customer interactions and adaptability while engaging with diverse customers.
Deli / Sales Assistant
Dunnes Stores, North Circular Road, Tralee
Tralee
2019.08 - 2022.08
- Handled customer inquiries, fostering satisfaction and loyalty in a fast-paced environment.
- Prepared and served food, ensuring adherence to hygiene and safety standards.
- Supported university savings through full-time commitment across various roles.
Education
Bachelor of Arts - Musical Theatre
Cork School of Music
Ireland 2020.01 - 2024.01
Leaving Certificate -
Mercy Mounthawk Secondary School
Tralee, Co. KerrySkills
- Production coordination
- Logistics & Coordination: Ability to organise schedules, travel/accommodation, time management and approaching problems with delicacy and efficiency
- Customer Service: Strong background in delivering excellent customer experiences across retail and hospitality
- Communication: Effective collaborator with strong interpersonal skills, able to connect with a wide range of clientele
- Leadership & Strategic Planning: Proven ability to lead teams and manage tasks efficiently
- Adaptability: Ability to excel in fast-paced environments and handle unexpected challenges with professionalism
- Creative Performance: Skilled in acting and performance arts with experience in themed entertainment and festivals
Reference
- Finlay, Coulter, +447772703660, Fin&Finn Productions
- Adam, Burgess, +447342011021, Kauai Virgin Active UK
Timeline
Production Assistant
Fin&Finn Productions, London
2026.05
Front of House Supervisor
Kauai, Virgin Active UK, Chiswick Riverside, London
2026.01 - 2026.07
Supervisor
Soho Coffee and Kitchen, London
2024.09 - 2025.12
Uniform Sales Advisor
Dan Fitzgerald’s, Tralee
2023.05 - 2024.08
Bachelor of Arts - Musical Theatre
Cork School of Music
2020.01 - 2024.01
Deli / Sales Assistant
Dunnes Stores, North Circular Road, Tralee
2019.08 - 2022.08
Leaving Certificate -
Mercy Mounthawk Secondary School