Hoi Yee Ng

• Assembled and dispensed in-patient, outpatient and discharge medications, in accordance with Standard Operating Procedures and professional standards
• Participated in ward-based medicines management by assessing patients' own medicines, obtaining patient consent, and determining their suitability for use during hospital admission.
• supplies. Liaise with the dispensary staff to ensure timely dispensing and to assess and resolve unavailable medicines, highlighting potential problems to the Clinical Pharmacist.
• Checked patients' medicines (bedside and patient's locker) against prescription charts, identified supply requirements and arranged appropriate medication supplies following clinical check by a pharmacist.
• Liaised with dispensary staff, pharmacy technicians and pharmacists to ensure the timely supply of medicines and resolve stock or supply issues.
• Possessed controlled drug requisitions and maintained accurate dispensing records.
• Responded to routine enquiries from healthcare staff and patients, providing factual information and referring complex queries to Senior Technician or Pharmacist when appropriate.
• Supported the Logistics Service, by ordering pharmaceuticals, monitoring stock levels, identifying shortage and reporting supply issues regarding to balance errors, out of stock, increased demand for stock and urgent requests.
• Sorted and disposed of medicines, including controlled drugs, cytotoxic medicines and pharmaceutical waste, in accordance with SOPs and COSHH regulations.
• Worked both independently and collaboratively within pharmacy team, recognising my own limitations and referring to pharmacy technicians or pharmacists when appropriate.

• Assembled, labelled and dispensed aseptic medicines and pre-filled products in accordance with Standard Operating Procedures (SOPs)
• Selected the correct drugs, strengths, pack sizes and consumables for aseptic preparation.
• Entered patient and prescription information into pharmacy software and produced dispensing labels.
• Cleaned aseptic clean rooms and equipment following SOPs to maintain a safe manufacturing environment.
• Maintained stock levels, reported discrepancies and monitored low or out-of-stock items.
• Received, checked and stored medicines and consumables, verifying deliveries, expiry dates and product quality.
• Answered routine enquiries from healthcare staff and referred complex queries to senior technician or pharmacist.
• Sorted and disposed of medicines, including cytotoxic drugs and hazardous substances, in line with SOPs and COSHH regulations.
• Assisted with environmental monitoring by carrying out weekly clean room sampling and delivering microbiological monitoring plates to the Microbiology Department

• Delivered holistic, person-centred assessments to identify service users' physical, cognition and functional needs
• Developed and implemented personalised treatment plans in collaboration with service users to maximise independence.
• Provided rehabilitation interventions to improve physical function, cognitive abilities and activities of daily living (ADLs)
• Delivered falls prevention programmes through strength and balance training, ADL practice, education and environmental modifications.
• Assessed and managed risks associated with wandering behaviour by implementing structured routines, risk management strategies and environmental adaptations.
• Assessed, recommended and provided training in the safe use of assistive equipment to promote independence
• Monitored service users' progress, maintained accurate clinical records, and adapted treatment plans as required.
• Worked collaboratively with multidisciplinary teams to deliver coordinated and high quality care.
• Supported the planning, development and annual evaluation of occupational therapy services
• Supervised, trained and appraised occupational therapy assistants to ensure safe and effective service delivery

Vocational Rehabilitation (Main Occupational Therapy Team)

• Conducted vocational assessments and work skills training for patients in a therapeutic packaging workshop.
• Completed holistic, person-centred assessments to identify patients’ strengths, goals, and vocational rehabilitation needs.
• Developed simulated work environments to improve work skills, routines, and readiness for employment.
• Facilitated therapeutic groups covering job interview skills, stress management, workplace communication, and other work-related topics.
• Monitored patients’ progress, documented outcomes, and reported changes in mental state or functional ability to case managers.

Inpatient Psychiatric Services

• Assessed patients referred for occupational therapy within acute and long-stay psychiatric wards.
• Completed comprehensive assessments and delivered interventions to improve independence in activities of daily living (ADLs).
• Worked collaboratively with multidisciplinary teams, including psychiatrists, nurses, and social workers, to support treatment planning and discharge.
• Monitored patients’ mental state, engagement, and progress in individual and group interventions.
• Liaised with community agencies, including supported employment services and halfway houses, to facilitate safe and effective discharge planning.

• Delivered holistic, person-centred assessments to identify service users’ physical, cognitive, and community living skills.
• Developed and implemented personalised treatment plans in collaboration with service users to maximise independence.
• Provided rehabilitation interventions to improve physical function, cognitive abilities, and activities of daily living (ADLs).
• Delivered falls prevention programmes through strength and balance training, ADL practice, education, and environmental modifications.
• Assessed and managed risks associated with wandering behaviour by implementing structured routines, risk management strategies, and environmental adaptations.
• Assessed, recommended, and provided training in the safe use of assistive equipment to promote independence.
• Monitored service users’ progress, maintained accurate clinical records, and adapted treatment plans as required.
• Worked collaboratively with multidisciplinary teams to deliver coordinated, high-quality care.
• Educated service users, carers, and care staff on rehabilitation techniques and safe care practices.
• Supported the planning, development, and annual evaluation of occupational therapy services.
• Supervised, trained, and appraised Occupational Therapy Assistants to ensure safe and effective service delivery.

• Delivered holistic, person-centred assessments to identify service users’ physical, cognitive, and functional needs.
• Developed and implemented personalised treatment plans in collaboration with service users to maximise independence.
• Provided rehabilitation interventions to improve physical function, cognitive abilities, and activities of daily living (ADLs).
• Delivered falls prevention programmes through strength and balance training, ADL practice, education, and environmental modifications.
• Assessed and managed risks associated with wandering behaviour by implementing structured routines, risk management strategies, and environmental adaptations.
• Assessed, recommended, and provided training in the safe use of assistive equipment to promote independence.
• Monitored service users’ progress, maintained accurate clinical records, and adapted treatment plans as required.
• Worked collaboratively with multidisciplinary teams to deliver coordinated, high-quality care.
• Educated service users, carers, and care staff on rehabilitation techniques and safe care practices.
• Contributed to a research project with a local university investigating the benefits of acupressure for older adults living in residential care.
• Supported the planning, development, and annual evaluation of occupational therapy services.
• Supervised, trained, and appraised Occupational Therapy Assistants to ensure safe and effective service delivery.
  

• Provided Community Rehabilitation services to adults following hospital discharge, illness, injury or functional decline, supporting safe and independent living
• Conducted comprehensive, person-centred assessments to identify service users’ needs, goals, abilities, and risks.
• Managed a community caseload, prioritising timely home visits following hospital discharge, falls, or changes in functional status.
• Developed and implemented individualised treatment plans in collaboration with service users to promote independence.
• Delivered rehabilitation interventions in service users’ homes to improve physical function, cognitive abilities, and activities of daily living (ADLs).
• Completed home environment assessments, identified hazards, and recommended adaptations and equipment, including grab rails, ramps, and other assistive devices.
• Delivered falls prevention interventions through strength and balance training, ADL retraining, education, and environmental modifications.
• Assessed, prescribed, and trained service users in the safe use of assistive equipment to maximise independence.
• Monitored progress, maintained accurate clinical records, and reviewed treatment plans to ensure goals were achieved.
• Worked collaboratively with multidisciplinary teams, including physiotherapists, nurses, and social workers, to coordinate high-quality care.
• Educated service users, carers, and home care staff on rehabilitation techniques, safe moving and handling, and strategies to support independence at home.

• Conducted Activities of Daily Living (Barthel Index), physical (Range of Motion and Manual Muscle Testing), and cognitive (Mini-Mental State Examination) assessments for newly admitted residents and participated in annual reviews under the supervision of an Occupational Therapist.
• Delivered individual and group occupational therapy interventions, including ADL and cognitive training, following treatment plans set by the Occupational Therapist.
• Maintained accurate attendance and treatment records, monitored residents’ progress, and reported outcomes to the Occupational Therapist.
• Performed routine checks of wheelchairs and rehabilitation equipment to ensure they were safe and in good working condition.
• Assisted with the assessment and provision of assistive equipment to promote residents’ independence in activities of daily living.
• Monitored and replenished occupational therapy equipment and clinical supplies to maintain adequate stock levels.