Kathy Maynard
Clacton-on-Sea,Essex
Summary
Dedicated and professional massage therapist with expertise in therapeutic, deep tissue, sports and soft tissue massage techniques. Possesses a strong knowledge of anatomy and pathology, ensuring high quality standards with attention to detail is applied to all tasks and treatments. Trained in luxury facials with knowledge in buccal, face sculpting, lymphatic drainage massage and using tools such as gua sha. Known well for amazing client feedback, being loyal, friendly, helpful, approachable, responsible, punctual, a team player who can also thrive on their own and will always maintain a high level of professionalism .
Overview
13
13
years of professional experience
Work history
Freelance Brand Ambassador/Team Leader
Pod Staffing, Ministry Of Fun, Yes People
London, City of London
12.2024 - Current
- Attended promotional events and live activations representing the brand, enhancing company reputation.
- Maintained an upbeat attitude whilst promoting the brand/event, creating a positive impression on potential consumers.
- Utilised excellent communication skills to articulate the benefits of the company's products or services effectively.
- Gave out samples and promotional items during events for increased customer interaction.
- Assisted in the smooth running of operations on the live days on site managing teams from groups of 6-60 people.
- Provided product knowledge to customers with enthusiasm and accuracy.
- Trained junior brand ambassadors, leading to a more effective team performance.
- Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
- Worked flexibly to meet demands of changing campaigns.
- Retained industry and service knowledge to provide helpful, informative guidance.
- Worked with a range of different brands and companies such as Nike, Lululemon, Jordans, Twinings, Garnier, Bodyshop, Google, Amazon Tech Summit, Octopus Energy Summit, South by South West, Landsec, Warner Brothers and Disney.
Spa Massage Therapist
Lifehouse Spa
Thorpe le Soken, Essex
11.2022 - 10.2024
- Delivered high-quality therapeutic massages by employing a range of techniques and disciplines.
- Performed branded (Grown Alchemist and Made for Life) facials and body scrub treatments.
- Educated clients on best practices for skin health and at home care routines, using tailored product recommendations to prolong benefits of the treatment.
- Assessed client needs for specific treatments, adapting where necessary and enhancing overall wellbeing.
- Supported clients undergoing active or post-cancer treatments to relieve side effects, discomfort and rest their nervous systems.
- Alleviated physical discomfort with targeted deep tissue and sport massage techniques.
- Provided education on stretches and exercises, contributing to client's long-term health improvement.
- Created a safe, clean environment by sanitising work areas, changing treatment room bed linen and sterilising hands before each client.
- Created memorable client experiences by delivering a warm welcome, exceptional treatment process and outstanding post-treatment care.
- Managed appointment schedules efficiently, whilst ensuring optimal client satisfaction.
- Adhered strictly to professional ethics and standards of practice during all interaction with clients and colleagues.
- Assisted with care and upkeep in areas outside of treatments, including laundry of the towels, cleaning the office, towel room and stock rooms.
Professional dancer
Various
World wide
08.2012 - 01.2023
- Mastered a diverse range of dance styles, including ballet, jazz, contemporary, tap, commercial, Irish, flamenco, Bollywood and showgirl.
- Worked on board a cruise ship for 7 months with Star Cruises - Virgo
- Delivered captivating performances by mastering complex dance routines.
- Trained intensively to ensure flawless execution of dance sequences.
- Performed in various international settings, adapting to diverse audience expectations.
- Maintained peak physical condition to meet demanding performance schedules.
- Conducted regular rehearsals to ensure flawless execution on stage.
- Demonstrated commitment to continuous learning and skill enhancement through regular classes and workshops.
- Displayed adaptability by performing multiple roles within single productions when required.
- Ensured timely arrival at venues for sufficient warm-up time prior to shows.
- Handled feedback well, incorporating suggestions on how to improve in performances.
- Developed professional relationships with different dance professionals, by actively listening and effectively communicating.
- Engaged positively with audiences post-show, promoting positive public relations for the company.
Bar and restaurant supervisor
Randy's Wing Bar
East London, Hackney
12.2020 - 02.2022
- Managed daily operations to increase productivity.
- Led team meetings, ensured clear communication amongst all members and created a positive work enviroment for the day.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Provided constructive feedback to staff for improved performance levels.
- Implemented company policies effectively and maintained high standards of service delivery.
- Delegated tasks appropriately and achieved balanced workload among team members.
- Assisted in the recruitment process for hiring of quality staff members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Resolved customer complaints promptly which resulted in increased customer satisfaction rates.
- Checked cleanliness and presentation standards on a daily basis to ensure high-level ambience for customers to enjoy.
- Facilitated communication between kitchen and front-of-house teams, leading to better operational flow.
- Opened and closed restaurant in line with company protocols, conducting rigorous health and safety and hygiene checks.
Education
Diploma of Higher Education - Luxury Facials
Essex Beauty Training School
Upminster, Havering 03/2025 - 03/2025
BTEC Level 5 - Soft Tissue Therapy
Institute of sports and remedial massage
London 09/2023 - 10/2024
Advanced Cancer Touch Therapy - Massage
Standards Authority for Touch in Cancer Care
Essex 03/2023 - 03/2023
National Diploma Level 3 - Deep Tissue Therapeutic Massage
Brandon Raynor's school of natural therapies
London 10/2021 - 01/2022
Higher National Diploma - Performing Arts
Millenium Performing Arts
London 09/2009 - 07/2012
Skills
- Therapeutic massage techniques
- Deep tissue massage
- Sports massage techniques
- Knowledge of anatomy
- An understanding of pathology
- Luxury facials
- Buccal massage and face sculpting techniques
- High standards
- Loyal, responsible, punctual, dependable and professional
Seafarer Certificates & Personal Description
STCW
Security Awareness
ENG1
Seaman's Record Book
Non Smoker
Small visible tattoo
(inside left ankle)
References
References available upon request.
Timeline
Freelance Brand Ambassador/Team Leader
Pod Staffing, Ministry Of Fun, Yes People
12.2024 - Current
Spa Massage Therapist
Lifehouse Spa
11.2022 - 10.2024
Bar and restaurant supervisor
Randy's Wing Bar
12.2020 - 02.2022
Professional dancer
Various
08.2012 - 01.2023
Diploma of Higher Education - Luxury Facials
Essex Beauty Training School
03/2025 - 03/2025
BTEC Level 5 - Soft Tissue Therapy
Institute of sports and remedial massage
09/2023 - 10/2024
Advanced Cancer Touch Therapy - Massage
Standards Authority for Touch in Cancer Care
03/2023 - 03/2023
National Diploma Level 3 - Deep Tissue Therapeutic Massage
Brandon Raynor's school of natural therapies
10/2021 - 01/2022
Higher National Diploma - Performing Arts
Millenium Performing Arts
09/2009 - 07/2012
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