Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Hasty

Oxfordshire

Summary

Customer service-focused professional with 5+ years experience in retail store operations including inventory management, merchandising, and sanitation duties. Adept at providing excellent customer service in fast-paced environments. Skilled in following safety protocols, operating retail equipment, and working cooperatively with minimal supervision.

Overview

22
22
years of professional experience

Work History

Airfield Marshall, Base Escort

SAP Construction Limited
Lakenheath
05.2023 - Current
  • Comply with the installation requirements and regulations; maintained ratios, validated ID & pass holder documentation
  • Marshalled construction areas, maintaining control of visiting contractors & escorted personnel off site upon completion

Merchandising Execution Team Associate

Home Depot
Fort Walton Beach
12.2017 - 01.2019
  • Duties consisted of inventory management, auditing, stocking, machine operations, customer service, store maintenance, assembling and accessing current and future projects
  • Maintained up to date training classes implementing safety and security procedures
  • Complete solo assignments and carry out projects to meet specific project requirements
  • Ensure products are stocked and properly merchandised to provide customers with the best experience while always keeping safety, accuracy and efficiency
  • Compiled daily supplier experience feedback reports on shipping and receiving inventories & input all product reimbursement request
  • Executing price changes, product rotation, and special projects designed to improve how products are displayed to meet suppliers needs & expectations
  • Build displays, adjust shelf configurations & fixtures, utilizing hand tools and power tools while refreshing display material, signage, brochures according to project plans
  • Independently provided detailed housekeeping and technical problem solving to all departments; requiring repetitive lifting, bending, and operating lift equipment

Office Administrative Assistant

USAF Force Support Squadron - Accounting
Hurlburt Field
06.2017 - 12.2017
  • Performs primarily substantive clerical or technical work to assist in providing various administrative services essential to management, direction, and operation of the Resource Management Flight
  • Monitors and ensures annual financial review and audits are performed as required
  • Receives daily deposits from all FSS activities, verifies incoming documents for completeness and validity for FSS cash cage
  • Logs, routes and processes a variety of reports to higher level headquarters on a monthly, quarterly and annual basis
  • Uses office automation software for data input and to produce a wide variety of documents, spreadsheets and briefings for routine and special projects
  • Alternate Records Management Custodian

Assistant Manager

Force Support Squadron, Eifel Lanes Bowling Center
Spangdahlem AB
01.2010 - 01.2012
  • Supervisor to 18 lane bowling center and Pro Shop, Papa Joe’s Grill, Taco Bell, Starbucks & slot machine program
  • Led a team of 35 personnel & skillfully problems solved in fast paced environment
  • Reviewed and submitted daily financials/deposit, payroll & created team schedules
  • Titles: Building Custodian, Unit Safety Manager, Training Manager & Records Custodian
  • Purchasing agent and budgeted supplies for all facilities
  • Briefed DV’s on 52 FSS operations and mission support -Special Recognition of flight Spangdahlem won 2010 CINC Installation Award
  • 2010 & 2011 Motor Weekend key organizer, sales increase with commercial sponsors partnered for giveaways
  • Awards received: Civilian Category II of the quarter at the Mission Support Group level(OCT 2011)

Animal Care Facility Manager

Force Support Squadron
Spangdahlem AB
01.2008 - 01.2010
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised and trained staff on daily activities on all front end customer service areas.
  • Conducted inspections of facility grounds, external structure, systems, and equipment.
  • RAF Mildenhall, Services Management Course- October 2010(Training TDY)
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Ramstien AB, Services Management Training – October 2008(Training TDY)
  • Ramstien AB, USAFE Outstanding Airmen of the Year Award-2010(TDY for MAJCOM level award ceremony)
  • Civilian Cat I of the year at the 52nd Fighter Wing level (2009)
  • Civilian Cat I of the year for the Mission Support Group Squadron (2009)
  • Civilian Cat I of the quarter for the Force Support Squadron

Animal Caretaker

FSS, Pet Spa
Spangdahlem AB
01.2008 - 08.2009
  • Civilian Cat I of the quarter for the Mission Support Group Squadron (OCT 2007)
  • Administered medications to animals in treatment and documented changes in condition.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.

Optician

Vision Savers
Macon
07.2003 - 06.2006


  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.

Lead Hostess

Gregory’s Jazz Restaurant
Macon
02.2002 - 04.2003
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Education

Associate of Science - Pre-Nursing

Georgia Military College
Valdosta, Georigia
05.2015

BBA - Business Administration

American Military Univeristy
West Virginia
10.2023

Skills

-Customer service -Inventory management -Organization
-Attention to detail -Lifting/physical stamina -Safety awareness
-Equipment operation -Teamwork -Time management

Timeline

Airfield Marshall, Base Escort

SAP Construction Limited
05.2023 - Current

Merchandising Execution Team Associate

Home Depot
12.2017 - 01.2019

Office Administrative Assistant

USAF Force Support Squadron - Accounting
06.2017 - 12.2017

Assistant Manager

Force Support Squadron, Eifel Lanes Bowling Center
01.2010 - 01.2012

Animal Care Facility Manager

Force Support Squadron
01.2008 - 01.2010

Animal Caretaker

FSS, Pet Spa
01.2008 - 08.2009

Optician

Vision Savers
07.2003 - 06.2006

Lead Hostess

Gregory’s Jazz Restaurant
02.2002 - 04.2003

Associate of Science - Pre-Nursing

Georgia Military College

BBA - Business Administration

American Military Univeristy

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