
I have spent the last two to three years working with Family lives which is a charity that helps support families and individuals who are going through very difficult times. My role was to support clients calling our customer via telephone helpline based services
I am a compassionate and caring individual with highly relevant transferable skills in active listening and conflict resolution. I have strong communication abilities and empathy, crucial for building trust and rapport with clients. I feel ready to make meaningful impact in a trainee counselling role.
Personal information:
I am a mother of three children aged 11/ 20 I have gained knowledge and experience by being a mother but also through my life experiences, I feel I can relate to anyone, I’m very passionate about helping people and because I feel I have an insight into mental health problems/abuse. I feel I could really help people by providing emotional support and promoting clients well-being, I have good active listening skills, can demonstrate empathy, and I am transparent.
I would really like the opportunity to share my skills and knowledge, to become part of a team.
I am working towards passing my driving license currently.