KATHERINE ANNE LOGAN
Sales Advisor
Dundrod,Antrim
Summary
Driving Licence Clean & Car Owner PERSONAL STATEMENT I am a flexible, reliable individual who possess excellent time keeping skills. I am an enthusiastic, self-motivated, responsible and hard working person. I am a team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative I believe I am a strong communicator with the ability to multi-task and prioritise duties and eager to build on my existing skill-set. A proactive, customer-focused Sales Assistant with successful sales experience and a positive, confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a health and beauty company in which to use acquired skills and interests
Overview
2
2
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Retail Assistant
RPM
01.2021
- Picking and packing online orders, processing everything through Royal MaiL
- Provided an excellent customer service at all times including online and by phone
- Provide support and comprehensive product / service information to customers on the range of merchandise on offer
- Helping to build relationships with customers and assist in making decisions with purchasing
- Assist in the overall customer experience and turn dissatisfied customers into happy customers
- In-charge of organizing all merchandise, stocktaking and general book-keeping
- Update the company website
Sales Advisor
Belfast International Airport
07.2022 - Current
- Creates a welcoming environment and provides excellent customer service including learning about products
- Serving customers while delivering a first class service on the sales floor and till operations
- Helping customers with product selection and general questions
- Making sure all customers receive excellent customer service every-time and making sure the store is in line with health and safety guidelines
- Ensuring the store is fully replenished and assisting in stocktaking while completing inventory compliance
- Experience in keeping the store well presented at all time
- Helping to make sure the store is in line with health and safety guidelines and reporting any potential hazards on the shop floor or stock room to the manager/supervisors or security
- Responsible for the shop floor security when on shift
- Keeping an awareness of potential security risks out within the store and the greater airport community
Customer Assistant/Kitchen Help
The Spar
Bushmills
08.2020 - 12.2021
- Till work including money handling with cash drops
- Stacking shelves and product rotation
- Providing excellent customer service, both behind the till and on the shop floor
- Covered many deli counter shifts which included preparing and making hot food items, with cleaning routines throughout
- Checking through delivery orders and stock numbers
Waitressing/Bar
The Causeway Hotel
Bushmills
06.2018 - 09.2018
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked about food allergies etc
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Work closely with tourists to ensure their visit was to a high standard
- Assisted with cleaning and preparation for dining rooms
- Welcomed the public and ensure they were been attended to and comfortable with their overall experience of the hotel
Waitressing
Benone Beach Café
06.2016 - 09.2016
- Summer work)
- Taking orders, serving food and beverages to customers
- Prepare tables and maintain a tidy dining area
- Communicate order details to the kitchen and counter staff
- Provide excellent customer service and work closely with café staff to ensure all orders were served correctly
- Assisted with cleaning the café and preparation areas
Education
BDes (Hons) - Graphic Design and Illustration
Ulster University
09.2019 - 05.2022
Diploma - Art & Design
09.2017 - 06.2019
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Coleraine High School
09.2011 - 06.2016
Skills
Good Communication skills (both verbal & written)Adaptability to the changing environmentAbility to work in a team and individuallyAbility to work well under pressureExcellent Interpersonal skills
Ability to provide first class customer service
Reliable in attendance and time keepingSelf-motivatedCOMPUTER SKILLSProficient with all Microsoft Office programmesExperienced using Adobe softwareTimeline
Sales Advisor
Belfast International Airport
07.2022 - Current
Retail Assistant
RPM
01.2021
Customer Assistant/Kitchen Help
The Spar
08.2020 - 12.2021
BDes (Hons) - Graphic Design and Illustration
Ulster University
09.2019 - 05.2022
Waitressing/Bar
The Causeway Hotel
06.2018 - 09.2018
Diploma - Art & Design
09.2017 - 06.2019
Waitressing
Benone Beach Café
06.2016 - 09.2016
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Coleraine High School
09.2011 - 06.2016