Katherine Tresidder
Hemyock,Devon
Summary
Extremely hard-working and successful at setting up and running my own business for the last 14 years but now that my children are adult age, I am looking and ready for a new challenge and to go back out to work. My industry experience is in golf, hospitality and events.
In my spare time I enjoy holidays, spending time with my family, walking my dog, running, reading and baking.
Overview
30
30
years of professional experience
2011
2011
years of post-secondary education
Work history
OWNER
A LITTLE SOMETHING SPECIAL
Hemyock, Devon
2012.02 - 2026.01
- Set up the business from scratch, making and selling personalised products for weddings, funerals and other events.
- Run 2 x online stores on Etsy and Ebay. I create the products, list them, take orders and advise on products to match their needs.
- Excellent at providing high-level customer service. I am rated 5 * stars on both sites for providing quality products and customer service (based on thousands of customer reviews),n both sites for providing quality products and customer service (based on thousands of customer reviews) and my outstanding customer service is often highlighted.
- Communicate to a high level via email, messenger and telephone.
- Able to work at pace and meet deadlines. Orders are time-sensitive, and so it is imperative that they are dispatched promptly and correctly.
- Receive and respond well to feedback. Being online, I receive plenty of feedback and take on board any negative comments to help improve both my products and service.
FULL-TIME PARENT
AT HOME
2009.09 - 2012.02
- At home full time whilst my children were young.
VARIOUS ROLES (PRO SHOP, CLUBHOUSE, ACCOUNTS)
SHERBORNE GOLF CLUB
Dorset
2002.09 - 2009.09
- Mixed role across the golf club to include:
- Working in the pro shop (taking tee bookings, dealing with member queries, visitor bookings, competition organisation, society organisation, sales)
- Clubhouse staff (providing excellent customer service, kitchen prep, bar work)
- Catering manager (assist with bringing catering back in-house from franchise, manage staff, accounting, managing menus, upgrading till systems to EPOS.
- Golf club accounts (using Croft software)
GENERAL ASSISTANT
FOLKE GOLF CENTRE
Dorset
1996.06 - 2002.09
- Worked in the golf shop taking green fees, booking tee times and running the driving range. Also worked in the clubhouse as front of house staff serving drinks and light snacks.
Education
BA Hons - Multi-Media Journalism (2:1)
Bournemouth University
Bournemouth, Dorset 2001.04 - 2002.06
Level 2 - Counselling Skills (Pass)
CPCAB
DorchesterA-Levels - Maths (B) English (B) History (C) French (C)
The Gryphon School
Sherborne, Dorset 2001.04 - 1999.06
Skills
- Excellent listener
- Strong communicator
- Extremely customer-orientated and a people person
- High attention to detail
- Used to working independently as well as part of a team
- Golf industry knowledge
- Excellent multi-tasker
- Able to stay calm under pressure
- Highly organised
- Computer literate
Timeline
OWNER
A LITTLE SOMETHING SPECIAL
2012.02 - 2026.01
FULL-TIME PARENT
AT HOME
2009.09 - 2012.02
VARIOUS ROLES (PRO SHOP, CLUBHOUSE, ACCOUNTS)
SHERBORNE GOLF CLUB
2002.09 - 2009.09
BA Hons - Multi-Media Journalism (2:1)
Bournemouth University
2001.04 - 2002.06
A-Levels - Maths (B) English (B) History (C) French (C)
The Gryphon School
2001.04 - 1999.06
GENERAL ASSISTANT
FOLKE GOLF CENTRE
1996.06 - 2002.09
Level 2 - Counselling Skills (Pass)
CPCAB