Summary
Overview
Work history
Education
Skills
Websites
Affiliations
References
Timeline
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Katherine Kelsing

Guildford,Surrey

Summary

Experienced professional with a strong background in client relationship management, project management, and product sales. Demonstrates exceptional skills in critical thinking, decision making, and strategic marketing plan development. Proven ability to manage high-profile relationships, enhance brand awareness, and deliver excellent customer service.


Adept at multitasking, team collaboration, and maintaining a positive attitude. Committed to leveraging extensive product knowledge and negotiation tactics to achieve organisational goals.

Creative Makeup Artist with flair for transforming looks and enhancing natural beauty. Skilled in developing unique makeup designs for events, photoshoots, and everyday wear. Key achievements include leading makeup teams for fashion shows and contributing to increased client satisfaction through tailored beauty solutions.


Creative professional with experience in makeup artistry focused on enhancing natural beauty and creating unique looks. Skilled in various makeup techniques and able to provide tailored makeup solutions to meet client needs. Committed to ensuring high standards of hygiene and client satisfaction through attention to detail and industry knowledge.

Creative individual with keen eye for detail and flair for visual aesthetics, combining strong customer service abilities with natural talent for colour coordination. Proficient in managing time effectively and working under pressure, ensuring seamless execution of makeup applications. Committed to enhancing client satisfaction and bringing artistic vision to life in my role.


Focused makeup artist with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.


Customer-oriented, with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.



  • Strong organisational skills – able to manage multiple tasks, prioritise workloads, and meet deadlines in fast-paced environments
  • Attention to detail – accurate handling of data, documents, and correspondence with a high level of consistency
  • Written and verbal communication – confident drafting emails, letters, reports, and liaising professionally with internal and external stakeholders
  • Time management – effective scheduling, diary management, and coordination of meetings and deadlines
  • IT proficiency – competent in Microsoft Office (Word, Excel, Outlook, PowerPoint) and quick to learn new systems and databases
  • Data handling and record keeping – maintaining accurate files, updating systems, and ensuring information is stored securely and correctly
  • Customer and stakeholder support – responding to enquiries promptly and professionally, maintaining positive working relationships
  • Problem-solving skills – able to identify issues, find practical solutions, and escalate when appropriate
  • Confidentiality and discretion – trusted to handle sensitive information responsibly and in line with company policies
  • Teamwork and collaboration – working effectively with colleagues across departments while also able to work independently
  • Adaptability – comfortable adjusting to changing priorities, procedures, and business needs
  • Process improvement – identifying more efficient ways of working and supporting continuous improvement initiatives


Overview

2026
2026
years of professional experience

Work history

Spa receptionist

Champneys
Guildford, Surrey
  • Maintained accurate and up-to-date records for smooth handovers.
  • Managed appointment scheduling for optimal facility use and client convenience.
  • Established and nurtured friendly rapport with 30 guests to strengthen customer loyalty and encourage return custom.
  • Coordinated incoming and outgoing packages and mail to facilitate distribution.
  • Answered 50+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Set up office spaces, equipment and support services for client and team meetings.
  • Maintained impeccable levels of cleanliness in spa reception area for continued positive first impressions.

Office assistant

GMAC mortgage
Bracknell, Bracknell Forest
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
  • Processed invoices accurately, avoiding any financial discrepancies for the company.
  • Called customers with past-due invoices to request prompt payment.
  • Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
  • Updated database regularly ensuring accessibility of current information when needed.

Spa therapist

Harbour Hotel
Guildford
  • Utilised knowledge of various massage techniques to meet individual client needs.
  • Kept treatment rooms and communal spa areas spotlessly clean, maintaining a high quality environment.
  • Identified appropriate products for each client's skin type by conducting thorough consultations.
  • Maintained exceptional client care standards through considerate communication and attention to detail throughout treatments.
  • Trained junior team members in beauty principles and specific techniques.
  • Increased retail sales through persuasive, thorough aftercare advice and product recommendations.
  • Demonstrated flexibility whilst adapting to changing schedules or last-minute bookings.
  • Booked and managed customer appointments using [Type] system.

Hair salon receptionist

Angelic Rebels Salon
Guildford
  • Assisted with set up of ID card and access permissions following site security practices.
  • Maintained accurate and up-to-date records for smooth handovers.
  • Assisted visitors with completing and submitting [Type] paperwork.
  • Embodied company values through friendly and reliable customer service.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Managed calendars, strategically scheduling appointments to maximise availability.

Freelance Makeup Artist

freelance
Surrey & London
06.2018 - Current
  • Collaborated with photographers, resulting in seamless photoshoots.
  • Worked closely with fashion designers to create appropriate looks for runway models.
  • Updated knowledge of latest beauty trends, helping clients stay current and stylish.
  • ITV tv shows
  • Working on X factor
  • Working on The Voice with Sir Tom Jones
  • Music videos Little Mix, Tom Grennan
  • Fabulous Magazine
  • Hello Magazine
  • New look shoots
  • John Lewis Shoot
  • Live Sports Wimbledon Tennis & Premier League
  • London Fashion Week
  • Bridal and personal client
  • Served customers to drive sales and deliver top-quality experiences.

Makeup and Hair artist

ITV
London
01.2018 - Current
  • Consulted with clients and celebrities to understand and meet individual beauty needs.
  • Travelled extensively on-location to provide professional makeup and hair services for film sets.
  • Helped clients achieve personal goals.
  • Stayed abreast of latest industry trends, ensuring contemporary styles for all clients.
  • Worked with design teams to achieve continuity of hair and make-up.
  • Collaborated with photographers to produce desired visual effects for fashion shoots.
  • working in live TV studio with talent and crew.
  • Working in a fast pace environment.
  • Following call sheets and on set rules.


Education

GCSEs - Business, Makeup artistry, Beauty Therapy

George Abbott School
Guildford, Surrey

Business Course - Business

Regents College
London

NVQ Level 5 - Beauty Therapy

Ray Cochranes Beauty School
London

Diploma of Higher Education - Makeup Artistry and Hair Styling

Brushstrokes Makeup college
Shepperton, Surrey

Skills

  • Client Relationship Management
  • Critical-thinking
  • Decision making
  • Appointments management
  • Admin and general assistant skills
  • Project Management
  • Product Sales experience
  • Good at working with sales teams to develop strategic marketing plans
  • High Product knowledge
  • Good communication skills
  • Excellent organisation skills and verbal communication
  • Ability to multi task
  • Team player
  • Customer service experience
  • Account management
  • Celebrity and high profile relationship repair
  • Strategies and goals
  • Computer literacy
  • Negotiation tactics
  • Positive attitude
  • Brand awareness development
  • Self-motivation
  • Discretion and confidentiality
  • Sales goals achievement

Websites

Affiliations

  • Fitness and health
  • Time with my children
  • Holidays

References

References available upon request.

Timeline

Freelance Makeup Artist

freelance
06.2018 - Current

Makeup and Hair artist

ITV
01.2018 - Current

Spa receptionist

Champneys

Office assistant

GMAC mortgage

Spa therapist

Harbour Hotel

Hair salon receptionist

Angelic Rebels Salon

GCSEs - Business, Makeup artistry, Beauty Therapy

George Abbott School

Business Course - Business

Regents College

NVQ Level 5 - Beauty Therapy

Ray Cochranes Beauty School

Diploma of Higher Education - Makeup Artistry and Hair Styling

Brushstrokes Makeup college
Katherine Kelsing