Katherine Alexander
BALLYMENA,United Kingdom
Summary
Versatile professional with a strong foundation in teaching and sales, demonstrating expertise in leadership, curriculum development, and technology integration. Proficient in classroom management, assessment, evaluation, and data analysis, complemented by exceptional parent-teacher communication skills. Extensive sales experience with strengths in interpersonal communication, active listening, negotiation, and achieving sales targets. Adept at customer service excellence through complaint resolution and personalised client engagement. Skilled in operational tasks such as POS operation, MS software usage, cash handling, and inventory management. Recognised for adaptability under pressure, teamwork, time management, problem-solving abilities, and attention to detail. Life long experience of the farming business and have good background knowledge of all aspects of farming.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work history
Dairy Farmer
Self Employed
Ballymena, Co Antrim
2015.09 - Current
Performing essential daily tasks including milking cows, feeding, calf rearing, and yard maintenance.
Recording and maintaining farm accounts and farm quality assurance records.
Business Studies Teacher
Cambridge House Grammar
Ballymena, Co Antrim
2015.09 - 2015.09
- Teaching & Learning: Plan and deliver high-quality, up-to-date GCSE Business content.
- Assessment & Monitoring: Mark work, track student progress, and set interventions to ensure maximum attainment.
- Classroom Management: Maintain a purposeful, safe, and positive learning environment.
Business Studies and ICT Teacher
Ballyclare Secondary School
Ballymena, Co Antrim
2009.09 - 2011.09
- Teaching & Learning: Plan and deliver high-quality, up-to-date GCSE Business content.
- Assessment & Monitoring: Mark work, track student progress, and set interventions to ensure maximum attainment.
- Classroom Management: Maintain a purposeful, safe, and positive learning environment.
Business Studies and ICT Teacher
Lisneal College
Londonderry, Co Londonderry
2004.09 - 2009.09
- Teaching & Learning: Plan and deliver high-quality, up-to-date GCSE Business content (e.g., AQA, Edexcel).
- Assessment & Monitoring: Mark work, track student progress, and set interventions to ensure maximum attainment.
- Classroom Management: Maintain a purposeful, safe, and positive learning environment.
Teacher of Buisness Stuides and ICT
Knockbreda High School
Belfast, Co Antrim
2003.09 - 2004.09
- Teaching & Learning: Plan and deliver high-quality, up-to-date GCSE Business content (e.g., AQA, Edexcel).
- Assessment & Monitoring: Mark work, track student progress, and set interventions to ensure maximum attainment.
- Classroom Management: Maintain a purposeful, safe, and positive learning environment.
Customer Service Assistant
Tesco
Londonderry, Co Londonderry
2002.09 - 2003.09
- Offered helpful advice on product selection, leading to increased sales.
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
Education
Master of Science - Computer Based Learning
Queen's University Belfast
Belfast 2002.09 - 2003.09
Bachelor of Education - Business Management
Stranmillis University College
Belfast 1998.09 - 2002.09
GNVQ Business Level 3 - Business Studies
North West Institute of Further and Higher Education
Londonderry 1996.09 - 1998.09
GCSEs - Mathematics
Strabane High School
Strabane 1990.09 - 1995.09
Skills
Skills that I have developed from my teaching career include
Leadership Skills and Classroom Management Skills
- Curriculum development
- Planning, developing and executing GCSE GCE Specifications and putting student candidates through exams
- Technology
- Assessment, Evaluation and Data analysis
- Parent-teacher communication
Skills from sales career
- Interpersonal & Communication: Active listening, verbal communication, empathy, rapport building, and conflict resolution
- Sales & Commercial Awareness: Product knowledge, upselling/cross-selling, negotiation, and meeting sales targets
- Customer Service Excellence: Handling complaints, building client relationships, and providing personalized service
- Operational & Technical: POS/till operation, CRM software, cash handling, inventory management, and basic numeracy
- Soft Skills & Adaptability: Working under pressure, teamwork, time management, problem-solving, and attention to detail
Timeline
Dairy Farmer
Self Employed
2015.09 - Current
Business Studies Teacher
Cambridge House Grammar
2015.09 - 2015.09
Business Studies and ICT Teacher
Ballyclare Secondary School
2009.09 - 2011.09
Business Studies and ICT Teacher
Lisneal College
2004.09 - 2009.09
Teacher of Buisness Stuides and ICT
Knockbreda High School
2003.09 - 2004.09
Customer Service Assistant
Tesco
2002.09 - 2003.09
Master of Science - Computer Based Learning
Queen's University Belfast
2002.09 - 2003.09
Bachelor of Education - Business Management
Stranmillis University College
1998.09 - 2002.09
GNVQ Business Level 3 - Business Studies
North West Institute of Further and Higher Education
1996.09 - 1998.09
GCSEs - Mathematics
Strabane High School
1990.09 - 1995.09