Katharine Crawford
Lisburn,Antrim
Summary
Dedicated professional with a strong attention to detail and accuracy, adept at working efficiently in fast-paced environments. Demonstrates excellent time management and organisational skills, coupled with the ability to handle heavy lifting and work outdoors in all weather conditions. Proven team player with strong communication abilities and a deep sense of community, committed to delivering quality service. Knowledgeable in stock management and inventory control, seeking to leverage these skills in a role that values precision and teamwork.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
Sales assistant
Blenheim Fabrics
Lisburn, Down
2021.06 - 2023.05
- provided customers with advice on bespoke made curtains giving detail on different curtain headings and helping them choose which would work for them
- had good knowledge of many different rail and track systems and had training with silent gliss
- worked out quotes for curtains / roman blinds / roller blinds based on either their measurements or a professional fitters measurements.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Was responsible for ordering fixture and workroom supplies for three shops in the company
Private carer
Sara Newell
Hillsborough, Lisburn and Castlereagh
2018.05 - 2023.05
- Provided transport assistance, enabling easy access to external activities and appointments.
- Handled grocery shopping resulting in a stocked pantry at all times.
- Prepared dinner
- Maintained a clean living environment
Design Consultant
I Am Nomad / Nomad Design
Glasgow, Lanarkshire
2023.05 - 2025.03
- Managed the day to day running of the Homeware shop. Serving customers fulfilling web orders etc.
- Managed and maintained the website and stock.
- Utilised CAD software drawing layouts for clients houses and Hotels.
- Assisted and advised in curtain tracks and fixtures
- Painted artwork for Hotel in Edinburgh
Delivery manager
Next Retail
Carrickmines, Dublin, county Dublin
2016.04 - 2018.01
- Handled delicate merchandise carefully, minimising potential damage or loss.
- Maintained a clean, organised workspace, promoting efficient work environment.
- Provided excellent customer service whilst retrieving items from the back room on demand.
- Assisted in regular stock takes for accurate inventory count.
- Utilised digital tracking systems to maintain up-to-date records.
- Communicated effectively with team members, fostering a positive work environment.
Delivery manager
Next Retail
Dundrum, Dublin, Dublin 16
2009.10 - 2016.04
- Managed a team of 15 delivery workers (plus temps at peak trade)
- Trained new employees regarding company policies, procedures, and standards in handling deliveries.
- Improved on-time deadlines by streamlining internal processes and workflows.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
- Promoted employee self-organisation and responsibility through significant task delegation.
- Coordinated with floor managers to ensure maximum stock levels on the shop floor
Delivery worker
Next Retail
Craigavon
2007.09 - 2009.10
- Followed safe lifting procedures when handling heavy packages.
- Assisted in inventory management, resulting in organised stock levels.
- Ensured customer satisfaction with polite and professional behaviour.
- Completed deliveries within set timelines
- Loaded and unloaded goods from vehicles efficiently, minimising time delays.
- Adhered to company policies, contributing to a positive work environment.
Graphic designer
The Northern Whig Printers
Belfast
2005.02 - 2006.09
- Worked closely with clients to create bespoke designs, meeting their unique needs.
- Demonstrated excellent time management skills whilst juggling multiple deadlines.
- Collaborated with marketing team to increase consumer engagement.
- Updated existing promotional materials for a modernised company image.
Picture Framer
Simply Frames
Belfast
2004.01 - 2006.08
- Mastered machinery operation used in framing industry, enhancing productivity levels.
- Utilised keen eye for detail whilst measuring and cutting materials for picture frames accurately.
- Collaborated with artists to create unique, personalised frames for exhibitions.
- Ensured longevity of artwork with appropriate framing techniques.
- Assisted customers in choosing suitable frames for their artworks.
- Maintained cleanliness and organisation in the workshop area.
- Repaired damaged frames to restore original appearance.
Delivery Team /Stockroom Manager
Next Retail
Belfast (Abbey Centre)
2001.06 - 2004.01
- Established safety procedures to prevent accidents in the workplace.
- Streamlined warehouse operations for improved productivity and space utilisation.
- Conducted regular audits for compliance with company policies and procedures.
- Adopted best industry practices in managing stockrooms, setting high operational standards.
- Reduced stock discrepancies by implementing an efficient inventory management system.
Delivery worker / sales assistant
Next Retail
Portadown
1999.07 - 2001.05
- Maintained work areas in a clean and neat fashion for maximum productivity.
- Complied with all health and safety regulations for worker welfare.
- Maintained clean, organised workspace to facilitate efficiency.
- Achieved high quality standards with meticulous attention to detail.
- Handled customer queries effectively, ensuring their satisfaction.
Education
Bachelor of Arts - Graphic Design
University of Teesside
Middlesbrough 1997.09 - 1999.06
Higher National Diploma - Graphic Design
Upper bann Institute
Lurgan 1995.09 - 1997.06
Diploma of Higher Education - Art and Design
Upper Bann Institute for Higher Education
Lurgan 1993.09 - 1995.06
Skills
- Strong attention to detail and accuracy
- Ability to work efficiently in a fast-paced environment
- Excellent time management and organizational skills
- Team player with strong communication abilities
- Physically fit and able to handle heavy lifting
- Knowledge of stock management and inventory control
- Comfortable walking for long periods and working outdoors in all weather conditions
- Strong sense of community and pride in delivering quality service
- Flexible with shift patterns, including early mornings and weekends
- Enthusiastic about joining Royal Mail and contributing to an efficient mail system
- Holds a full UK manual driving licence with no points
Timeline
Design Consultant
I Am Nomad / Nomad Design
2023.05 - 2025.03
Sales assistant
Blenheim Fabrics
2021.06 - 2023.05
Private carer
Sara Newell
2018.05 - 2023.05
Delivery manager
Next Retail
2016.04 - 2018.01
Delivery manager
Next Retail
2009.10 - 2016.04
Delivery worker
Next Retail
2007.09 - 2009.10
Graphic designer
The Northern Whig Printers
2005.02 - 2006.09
Picture Framer
Simply Frames
2004.01 - 2006.08
Delivery Team /Stockroom Manager
Next Retail
2001.06 - 2004.01
Delivery worker / sales assistant
Next Retail
1999.07 - 2001.05
Bachelor of Arts - Graphic Design
University of Teesside
1997.09 - 1999.06
Higher National Diploma - Graphic Design
Upper bann Institute
1995.09 - 1997.06
Diploma of Higher Education - Art and Design
Upper Bann Institute for Higher Education
1993.09 - 1995.06