Katey Megaw
Belfast ,Antrim
Summary
Results-driven professional with over 5 years experience. Expertise in data cleansing against CRM systems such as C4C. Demonstrates strong time management and the ability to work both independently and collaboratively to meet targets. Proficient in Microsoft Office Suite, including Word, Outlook, and Excel formulas. Committed to leveraging skills for achieving organisational goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Lead Generation Consultant
Yell.com
Belfast, Antrim
2020.07 - Current
- Accurately processed data via CRM system (C4C)
- Checked each data point against a predefined qualification matrix – checking for duplication and current customers
- Created leads on all relevant data, ensuring the relevant source was clearly captured
- Sourced unknown leads from agreed sources
- Worked accurately and at the pace required
- Updated customer contact information within the CRM system
- Monitored key performance indicators (KPIs) such as total leads generated and average customer spend to optimise lead quality and sales outcomes
Admin
Yell.com
Belfast, Antrim
2019.05 - 2020.03
- Exceeded specific team goals by working with my team to share and implement best practices
- Maintained goals to exceed personal daily targets
- Sorted and distributed business correspondence to correct department or staff member
Sales Adviser
Winemark
Newtownabbey, Antrim
2018.07 - 2019.05
- Cash handling
- Stock taking
- Bringing in deliveries
- Purchase ordering
- Answering calls and emails
- Key holder responsibilities
- Actively prompting sales
- Maintaining a high standard of customer service
Education
BTEC Extended Diploma - Art & Design
Northern Regional College
Belfast 2014.09 - 2017.06
Essential Skills - ICT
Northern Regional College
Newtownabbey 2014.09 - 2015.06
Essential Skills - Maths
Northern Regional College
Newtownabbey, Antrim and Newtownabbey 2014.09 - 2015.06
GCSEs - English
Monkstown Community School
Newtownabbey GCSEs - Art & Design
Monkstown Community School
Newtownabbey GCSEs - History
Monkstown Community School
Newtownabbey GCSEs - Religious Education
Monkstown Community School
Newtownabbey GCSEs - Science
Monkstown Community School
Newtownabbey GCSEs - Business & Communication Systems
Monkstown Community School
Newtownabbey Skills
- Experience with cleansing data against CRM system (C4C)
- Experience working closely with a team as well as individually to ensure targets are met
- Results-driven
- Time management
- Familiar with Microsoft Office Suite including Word, Outlook and Excel formulas
Affiliations
- Knitting
- Fiber arts
Accomplishments
- Received recognition within my department for exceeding targets in both lead generation and revenue
Reference
Aaron Burns - Lead generation team manager
Email: Aaron.Burns@yell.com
Mobile: 07857382744
Timeline
Lead Generation Consultant
Yell.com
2020.07 - Current
Admin
Yell.com
2019.05 - 2020.03
Sales Adviser
Winemark
2018.07 - 2019.05
BTEC Extended Diploma - Art & Design
Northern Regional College
2014.09 - 2017.06
Essential Skills - ICT
Northern Regional College
2014.09 - 2015.06
Essential Skills - Maths
Northern Regional College
2014.09 - 2015.06
GCSEs - English
Monkstown Community School
GCSEs - Art & Design
Monkstown Community School
GCSEs - History
Monkstown Community School
GCSEs - Religious Education
Monkstown Community School
GCSEs - Science
Monkstown Community School
GCSEs - Business & Communication Systems
Monkstown Community School