Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Reference
Timeline
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Katey Megaw

Belfast ,Antrim

Summary

Results-driven professional with over 5 years experience. Expertise in data cleansing against CRM systems such as C4C. Demonstrates strong time management and the ability to work both independently and collaboratively to meet targets. Proficient in Microsoft Office Suite, including Word, Outlook, and Excel formulas. Committed to leveraging skills for achieving organisational goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Lead Generation Consultant

Yell.com
Belfast, Antrim
07.2020 - Current
  • Accurately processed data via CRM system (C4C)
  • Checked each data point against a predefined qualification matrix – checking for duplication and current customers
  • Created leads on all relevant data, ensuring the relevant source was clearly captured
  • Sourced unknown leads from agreed sources
  • Worked accurately and at the pace required
  • Updated customer contact information within the CRM system
  • Monitored key performance indicators (KPIs) such as total leads generated and average customer spend to optimise lead quality and sales outcomes

Admin

Yell.com
Belfast, Antrim
05.2019 - 03.2020
  • Exceeded specific team goals by working with my team to share and implement best practices
  • Maintained goals to exceed personal daily targets
  • Sorted and distributed business correspondence to correct department or staff member

Sales Adviser

Winemark
Newtownabbey, Antrim
07.2018 - 05.2019
  • Cash handling
  • Stock taking
  • Bringing in deliveries
  • Purchase ordering
  • Answering calls and emails
  • Key holder responsibilities
  • Actively prompting sales
  • Maintaining a high standard of customer service

Education

BTEC Extended Diploma - Art & Design

Northern Regional College
Belfast
09.2014 - 06.2017

Essential Skills - ICT

Northern Regional College
Newtownabbey
09.2014 - 06.2015

Essential Skills - Maths

Northern Regional College
Newtownabbey, Antrim and Newtownabbey
09.2014 - 06.2015

GCSEs - English

Monkstown Community School
Newtownabbey

GCSEs - Art & Design

Monkstown Community School
Newtownabbey

GCSEs - History

Monkstown Community School
Newtownabbey

GCSEs - Religious Education

Monkstown Community School
Newtownabbey

GCSEs - Science

Monkstown Community School
Newtownabbey

GCSEs - Business & Communication Systems

Monkstown Community School
Newtownabbey

Skills

  • Experience with cleansing data against CRM system (C4C)
  • Experience working closely with a team as well as individually to ensure targets are met
  • Results-driven
  • Time management
  • Familiar with Microsoft Office Suite including Word, Outlook and Excel formulas

Affiliations

  • Knitting
  • Fiber arts

Accomplishments

  • Received recognition within my department for exceeding targets in both lead generation and revenue

Reference

Aaron Burns - Lead generation team manager


Email: Aaron.Burns@yell.com

Mobile: 07857382744

Timeline

Lead Generation Consultant

Yell.com
07.2020 - Current

Admin

Yell.com
05.2019 - 03.2020

Sales Adviser

Winemark
07.2018 - 05.2019

BTEC Extended Diploma - Art & Design

Northern Regional College
09.2014 - 06.2017

Essential Skills - ICT

Northern Regional College
09.2014 - 06.2015

Essential Skills - Maths

Northern Regional College
09.2014 - 06.2015

GCSEs - English

Monkstown Community School

GCSEs - Art & Design

Monkstown Community School

GCSEs - History

Monkstown Community School

GCSEs - Religious Education

Monkstown Community School

GCSEs - Science

Monkstown Community School

GCSEs - Business & Communication Systems

Monkstown Community School

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Katey Megaw