Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Certification
Languages
References
Timeline
Generic

KATERYNA RYBAK

SOUTH SHIELDS,Tyne

Summary

4+ years of administration management experience and translations within business projects and contracts negotiations. Detail-oriented professional with expertise in contract negotiation and administration, client account management, CRM software proficiency, and Microsoft Office suite.

Overview

10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Manager account finance

Web Peppers
Kyiv, Ukraine
09.2018 - 08.2019
  • Oversaw daily finance operations via company's database;
  • Financial accounts management;
  • Budget planning assisting;
  • Financial history and documentation structuring
  • Provided administrative support to finance team during busy periods.

Administrative assistant

SES ASTRA AB Representative Office
Kyiv, Ukraine
02.2014 - 09.2018
  • Administrative management to Sales & Marketing Department in SES ASTRA AB Representative Office (contracts and exchange documentation maintenance between SES CAM, legal, finance etc. departments and customers' accounts; SAP CRM duties fulfillment; organization and roll out of marketing projects and events, assistance in web-data updating; meetings/travel organization);
  • Debt collection process involvement;
  • Manage long-term relationship with relevant customer accounts;
  • Customer account database management.
  • Improved customer satisfaction through prompt response to email and phone queries.
  • Performed bookkeeping tasks, including invoicing and expense tracking.
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Arranged filing systems for easy use and retrieval by personnel.

Program Engineer

"Ukrtelecom" PJSC
Kyiv, Ukraine
03.2012 - 09.2013
  • Negotiating with customers and software developers, contracts, presentations, business correspondence;
  • Business Support Systems development and analysis;
  • Project management assistance and regulatory documents circulation.
  • Maintained documentation related to all aspects of the programme execution.
  • Took part in cross-departmental collaboration within automated systems implementation processes

Database Executive Manager

"Ukrtelecom" PJSC
Kherson, Ukraine
09.2009 - 01.2012
  • Worked closely with software developers to optimise application performance through well-structured databases.
  • Wrote queries using SQL to retrieve, build, delete or update information in database.
  • Application processes overall monitoring.
  • Diagnosed and resolved technical issues with databases for seamless operations.
  • Monitored database performance and identified areas for improvement.
  • Prepared monthly reports for financial departments

Education

Information technologies in electronics and telecommunications - Radio engineering

Odessa National Polytechnic University
Odesa, Ukraine
09.2005 - 06.2009

Computer and automated systems programming - IT

Kherson Polytechnic College ONPU
Kherson, Ukraine
09.2001 - 06.2005

Technical and business English - undefined

Odessa National Polytechnic University
09.2008 - 03.2009

English in all aspects - undefined

Ukrtelecom PJSC
03.2013 - 07.2013

Skills

  • Accuracy
  • Contract negotiation and administration
  • Client account management
  • CRM Software proficiency
  • Microsoft office suite proficiency
  • Communication
  • Customer service


Custom

References available upon request

Affiliations

  • Fine arts
  • Voice over
  • Travelling
  • Languages

Certification

Creating videos using Canva, Coursera Project Network - November 2024

OpenShot Video Editing, Udemy, Inc. - December 2024

DaVinci Resolve Video Editing, Udemy, Inc.- In progress

InVideo AI, Video creation & Editing, Udemy, Inc. - In progress


Languages

English
Upper intermediate (B2)
Ukrainian
Native
Russian
Proficient (C2)
German
Beginner
Croatian
Beginner
Polish
Beginner

References

References available upon request.

Timeline

Manager account finance

Web Peppers
09.2018 - 08.2019

Administrative assistant

SES ASTRA AB Representative Office
02.2014 - 09.2018

English in all aspects - undefined

Ukrtelecom PJSC
03.2013 - 07.2013

Program Engineer

"Ukrtelecom" PJSC
03.2012 - 09.2013

Database Executive Manager

"Ukrtelecom" PJSC
09.2009 - 01.2012

Technical and business English - undefined

Odessa National Polytechnic University
09.2008 - 03.2009

Information technologies in electronics and telecommunications - Radio engineering

Odessa National Polytechnic University
09.2005 - 06.2009

Computer and automated systems programming - IT

Kherson Polytechnic College ONPU
09.2001 - 06.2005

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KATERYNA RYBAK