Kate Webb
Walton-On-Thames,Surrey
Summary
Experienced Insurance Underwriter with focus on underwriting and risk assessment. Delivers accurate risk evaluations and effective policy recommendations to optimise company profitability. Utilises in-depth knowledge of insurance principles and strong analytical skills to ensure sound decision-making. Elevated underwriting processes, resulting in reduced claim losses and enhanced client satisfaction. Known for fostering strong broker relationships and driving profitability in competitive markets.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work history
Real Estate insurance underwriter
Intact Insurance
London, City of London
2025.09 - Current
- Assists in strategic decision-making processes to align profitability with risk exposure.
- Support adherence to company policies throughout underwriting procedures.
- Conducts risk assessments to inform accurate premium pricing.
- Facilitates negotiations of terms and conditions with brokers to secure beneficial deals for all parties involved.
- Provides guidance on policy modifications to safeguard client interests.
- Cultivates strong relationships with brokers to enhance the real estate account and contribute to company targets.
Divisional director
Willis Towers Watson
City of London, City of London
2024.12 - 2025.09
- Assisted clients and insurers in obtaining favourable terms for end customers.
- Handled complex cases for UK and overseas business operations.
- Supported negotiations with key stakeholders to establish beneficial partnerships.
- Facilitated effective communication with clients to build relationships.
- Ensured adherence to policies and regulations for risk management.
- Resolved customer issues proactively by implementing corrective actions.
Real Estate Specialist Underwriter
RSA Insurance
City of London
2022.11 - 2024.11
- Assisted real estate clients in navigating the London market.
- Supported the writing of UK and European business documentation.
- Facilitated trading activities with national brokers in London.
- Evaluated potential new business opportunities.
- Aided in negotiating and securing business renewals.
- Handled coinsurance and reinsurance cases.
- Managed dealings within facultative insurance markets.
- Developed relationships with brokers through regular visits and meetings with clients.
- Issued policy documentation efficiently.
- Collaborated closely with the client services team.
- Resolved accounting issues as they arose.
- Provided renewal and new business referrals to senior management.
- Worked alongside senior team members on challenging renewals.
- Executed mid-term adjustments as required.
Trading Team Manager
AXA Insurance
City of London
2022.05 - 2022.11
- Oversaw team of 8 underwriters.
- Collaborated with team members in India.
- Assisted credit control in resolving accounting issues.
- Facilitated training for new team members on AXA systems.
- Allocated work within the team.
- Conducted 1-2-1 meetings and end-of-year appraisals.
- Nurtured broker relationships and addressed issues or complaints.
London Market Real Estate Speciality Underwriter
AXA Insurance
City of London
2013.02 - 2022.05
- Assisted real estate clients in navigating London market.
- Conducted risk assessments to identify potential issues.
- Engaged with national and non-national brokers in London market.
- Facilitated writing and negotiation of new business opportunities.
- Supported negotiation and securing of existing business accounts.
- Cultivated broker relationships through regular visits and meetings.
- Issued policy documentation accurately and timely.
- Collaborated with offshore team members in India on various tasks.
- Resolved accounting issues efficiently.
- Handled renewal and new business referrals effectively.
- Coordinated with senior team members on complex renewals.
- Acted as real estate branch flood champion.
- Provided training and support to new team members on AXA systems.
Assistant Real Estate Underwriter
Zurich Insurance
Croydon, London
2006.06 - 2013.02
- Assisted property investors in unit trading with regional brokers.
- Supported writing and negotiating new business proposals.
- Evaluated risks associated with investments.
- Facilitated negotiations to secure existing business contracts.
- Produced policy documentation for clients.
- Coordinated information outsourcing to offshore team members.
- Processed renewal and new business referrals.
- Resolved accounting issues as they arose.
Customer Service Team Leader
Citybond Suretravel
Beckenham, Bromley
2004.04 - 2006.05
- Facilitated coordination of team of 5.
- Participated in meetings with directors and senior management.
- Supported clients with quotations.
- Assisted in producing policies.
- Liaised with brokers.
- Handled direct client communications over the phone and face to face.
- Arranged travel insurance bookings.
- Organised medical cover insurance bookings.
- Typed letters and reports.
- Pursued payments and managed banking.
Restaurant/Bar Manageress
Working abroad in Tenerife
2003.11 - 2004.04
- Managed operations of a busy establishment.
- Assisted with supplier relations and customer inquiries.
- Provided waitressing and bartending services.
Office Administrator
Empress Finance
Sydenham, Lewisham
2003.02 - 2003.11
- Assisted with handling telephone enquiries.
- Supported efforts to chase invoices and payments.
- Performed general office duties as required.
Travel Advisor
Going Places
Croydon, London
2002.09 - 2003.02
- Assisted customers with holiday bookings.
- Facilitated foreign currency exchanges.
- Completed ticketing processes.
- Generated invoices for transactions.
- Provided travel insurance options.
Education
9 GCSE's including English & Maths - GCSE
Burntwood School
City of London 1993.09 - 1998.07
BTEC GNVQ Intermediate & Advanced in Leisure and Tourism - Leisure & Tourism
Richmond upon Thames College
Richmond, Richmond upon Thames 1998.09 - 2001.07
Skills
- Communication skills
- Team building
- Problem-solving
- Insurance market awareness
- Profitability assessment
- Building strong relationships
- Underwriting expertise
- Customer service-oriented
Interests
- Traveling
- Festivals
- Concerts
- Theatre shows
Timeline
Real Estate insurance underwriter
Intact Insurance
2025.09 - Current
Divisional director
Willis Towers Watson
2024.12 - 2025.09
Real Estate Specialist Underwriter
RSA Insurance
2022.11 - 2024.11
Trading Team Manager
AXA Insurance
2022.05 - 2022.11
London Market Real Estate Speciality Underwriter
AXA Insurance
2013.02 - 2022.05
Assistant Real Estate Underwriter
Zurich Insurance
2006.06 - 2013.02
Customer Service Team Leader
Citybond Suretravel
2004.04 - 2006.05
Restaurant/Bar Manageress
Working abroad in Tenerife
2003.11 - 2004.04
Office Administrator
Empress Finance
2003.02 - 2003.11
Travel Advisor
Going Places
2002.09 - 2003.02
BTEC GNVQ Intermediate & Advanced in Leisure and Tourism - Leisure & Tourism
Richmond upon Thames College
1998.09 - 2001.07
9 GCSE's including English & Maths - GCSE
Burntwood School
1993.09 - 1998.07