Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Kate Marshall

Malmesbury,United Kingdom

Summary

Professional with extensive experience in change management and organizational transformation. Proven track record of advocating for change initiatives in diverse contexts, ensuring effective stakeholder engagement and alignment. Expertise in developing strategies that drive impactful results and enhance employee adoption.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Change Manager

Osborne Clarke - Law Firm
Bristol
2023.01 - Current
  • Lead Change Manager on major E2E International program; 'One Sky', transitioning eight jurisdictions to cloud based systems for; Client, Matter Inception (Intapp Risk), Finance (Elite 3E), and Reporting (Power BI) systems.
  • Coordinated assessment, planning, and impact analysis for client onboarding and finance platforms. Managed communications, training, and engagement strategies for successful change implementation.
  • Developed change templates and a comprehensive library to support ongoing initiatives. Conducted lunch and learns to promote knowledge sharing across teams. Led 'neuroscience for change' workshops to strengthen understanding of effective change management.
  • Additional projects in marketing (change workshops), risk and compliance and procurement.

Change Manager

North Highland - Management Consultancy
London
2022.04 - 2023.10
  • Anglo American Designed adoption approach for new global digital HR processes.
  • HMRC - TUPE in-source transformation - people change and communications of 500 employees into wider HMRC organisation. Communications included training and transition materials, readiness and workshop sessions. On-boarding achieved 96% success rate with employees - Ops Model (circa 4000 people) developed case for change and communications approach.
  • Nomura Global MS365 implementation and change management. Role focused on benefits measurement: mapping and insight analysis of business and behaviour changes. Communications included tech training materials.
  • GlaxoSmithKline / Haleon: Global de-merger change programme managing the change for the 'process and systems' tech separation. Analysis of employee experience and behaviours, Day One impacts, ways of working and global training clinics (c. 20,000)

Change Manager /

M Moser / SAP Technologies - 12 month contract
London
2020.11 - 2021.12
  • Supported transition to hybrid working programme, Future Flex, for 10,000 EMEA employees.
  • Collaborated with global and local leadership on multiple change management projects across EMEA.
  • Developed proposals, visions, strategies, communications, and stakeholder analyses.
  • Facilitated change journey using forums and community platforms.
  • Conducted training needs analysis and created new SAP change ambassador training programme.
  • Produced Day One guides and FAQs and Day One support materials.

Workplace Strategy and Change Practitioner

Claremont
Bristol
2019.11 - 2020.08
  • Transformed real estate strategies into innovative workplace solutions.
  • Conducted stakeholder analysis to gauge readiness for change initiatives.
  • Facilitated workshops and developed customer journeys to enhance engagement.
  • Crafted proposals and bids to secure new business opportunities.
  • Delivered industry talks on future workplaces, sharing insights with professionals.
  • Collaborated with clients including Yorkshire Building Society, legal sector, and Saffron Housing.

Workplace Consultant

Amarelle
Bristol
2019.01 - 2019.11
  • Drove business development initiatives and formulated workplace strategies.
  • Managed bids and budgets to ensure financial viability.
  • Coordinated space test-fits to optimise client requirements.
  • Oversaw account management for key clients, including University West of England and AHR Architects.

Founder

YourStoree
Switz / London
2013.01 - 2018.01


Editorial Comms on industry leaders, press releases, portfolio presentation, and professional practice.

Education

M.A. Architecture Interiors - Workplace Productivity

University of Wales 2007 — 2008
2007.01 - 2008.01

PG Dip Freelance and Feature Writing -

London School of Journalism
London
2011.11 - 2013.11

Skills

  • Transformational Change
  • Neuroscience and change management
  • Change Team Capabilities
  • Global Deliveries

Certification

  • Change Management Practitioner, APMG, Aug 2020 — Aug 2020
  • Neuroscience for Change management (training day) 2025, and APMG Cert (current)
  • Agile Foundation, Feb 2022 — Mar 2022
  • Train The Trainer, May 2021 — May 2021
  • Mental Health for Adults, MHFA, UK

Timeline

Change Manager

Osborne Clarke - Law Firm
2023.01 - Current

Change Manager

North Highland - Management Consultancy
2022.04 - 2023.10

Change Manager /

M Moser / SAP Technologies - 12 month contract
2020.11 - 2021.12

Workplace Strategy and Change Practitioner

Claremont
2019.11 - 2020.08

Workplace Consultant

Amarelle
2019.01 - 2019.11

Founder

YourStoree
2013.01 - 2018.01

PG Dip Freelance and Feature Writing -

London School of Journalism
2011.11 - 2013.11

M.A. Architecture Interiors - Workplace Productivity

University of Wales 2007 — 2008
2007.01 - 2008.01
Kate Marshall